(10414) Implementation Manager
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Job Location:
Charleston, SC - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview
DailyPay Available!! Make any day a payday!!
SEJ Services LLC is a privately owned commercial janitorial facility services company operating in multiple states throughout the Southeast. Recognized as one of the nations Top Workplaces in 2022-2025! We provide services for offices hospitals industrial manufacturing education facilities and places of worship on a daily basis. Please visit our website for more information about our company and our management team.
Job Skills / Requirements
SEJ Services is seeking an Implementation Manager to join the team in the Columbia SC area. The successful candidate will assist with new account startups fill in manager roles and support branches. The ideal candidate will have janitorial or implementation industry management experience strong attention to detail and superior managerial skills. The candidate must also have excellent organizational proactive communication problem-solving and decision-making skills.
The position reports to the Director of Implementation and offers a competitive compensation and benefits package.
- Travel to new or struggling accounts throughout the southeast.
- Accomplishes staff results by communicating job expectations; training planning monitoring and appraising job results; coaching counseling and disciplining employees; developing coordinating and enforcing systems policies procedures and productivity standards
- Accomplishes financial objectives by monitoring labor hours and supply inventories
- Conducts facility walkthroughs to inspect the quality of work and safety compliance. All issues will be discussed with the janitorial crew and managed through the online work order system.
- Meets with customers to discuss issues and foster a positive relationship by having a strong customer service mentality.
- Responds to ALL calls for assigned accounts at all times (this includes nights and weekends if necessary)
- Maintains quality service by enforcing quality and customer service standards; being proactive in identifying and preventing potential problems; recommending operational improvements.
- Assist with all hiring training coaching and counseling of employees and provide timely feedback to improve efficiency and effectiveness
- Oversee the training and development of branch staff; helping staff take responsibility for and have autonomy in decision-making and creative problem-solving
- Collects required information from new account customers and completes account set up process including data input verifying references and documentation. Applies information for a successful start-up
Requirements:
- Willing to travel as needed (new accounts fill in management)
- Ability to adapt and assess situations promptly and efficiently
- Experience in janitorial or implementation preferred
- Proficiency in documenting processes and keeping up with industry trends
- Excellent interpersonal and communication skills
Compensation and Benefits:
- 401K: SEJ Services does a Safe Harbor match of 100% of your plan contributions up to 4% of compensation.
- Health Insurance: Company offers medical dental vision life short-term disability long-term disability accident and critical illness insurance policies to employees and dependents. The company contributes $205.86/month to employee-only medical coverage and up to $30/month to the total amount of monthly premiums for supplemental plans elected.
- Paid Time Off
- Company iPhone and Macbook
- Vehicle allowance package
Additional Information / Benefits
Health Insurance for eligible employees working 30hrs or more on average per week - Company offers medical dental vision life short-term disability accident and critical illness insurance policies to employees and dependents. The company contributes $285/month to employee-only medical coverage
401(k) Plan SEJ Services does a Safe Harbor match of 100% of your plan contributions up to 4% of compensation.
DailyPay is a voluntary benefit available to all employees that allows you to access your earned pay when you need it! For more information on DailyPay you can visit this link to watch a short video. Medical Insurance Life Insurance Dental Insurance Vision Insurance 401K/403b Plan DailyPay
This job reports to the Implementation Manager
This is a Full-Time position1st Shift 2nd Shift Weekends.
Travel is required consistently
Required Experience:
Manager
Key Skills
- Business Development
- Project Timelines
- Business Process
- Customer Service
- Client Expectations
- Account Management
- Salesforce
- Client Relationships
- Project Management
- ERP
- Java
- Client Service
- Consultants
- Management System
- Procedures
About Company
Welcome to SEJ Services The vision of SEJ Services is to be the best-positioned, most-trusted choice for facility services throughout the Southeastern United States. We recognize that to attain our goal we must supply not only competitively priced services, but also services that far ... View more
