Case Manager

Swindon - UK

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Department:

Client Services

Job Summary

Join a team that cares

Lexxic are the leaders in empowering neurodiversity in the workplace. A specialist psychological consultancy we partner with organisations to create neuro-inclusive cultures and provide support services so neurodiverse talent can flourish.

Our goal is a simple one. To create a world where all minds belong. To do that we need thinkers doers dreamers innovators and leaders. Passionate people who understand and who care.

Leading the field

We are on an exciting journey and looking for great talent to join our team. A team that loves what they do and it shows. Driven by our strong values every day at Lexxic we make a difference that matters taking us one step closer to achieving our vision of creating a world where all minds belong.

As part of the next stage of our growth we are excited to be recruiting for:

Case Manager

So if this sounds like you and you thrive in an ambitious and fast-paced environment youll fit right in!

An inclusive workplace for all

We welcome all types of differences at Lexxic. The more diverse our team the more insightful imaginative and inspirational our culture will be. If we can make any adjustments for you during the recruitment process please do not hesitate to let us know.

Lets make a difference together.

Job Description Case Manager (Psychology Sector)

Role: Case Manager

Reporting to: Senior Case Manager

Location: Home Based

Salary: 25000

Job type: Permanent Full-time

Job Summary

People are our business. Driven by passion and results you will be accountable for being the first point of contact for our clients. Providing exceptional customer service and advice to people being referred to us will ensure that their journey with Lexxic is seamless from start to finish.

Key Responsibilities

This role is principally about providing a professional and personal service to our Clients. Specific duties will include the following:

working with and supporting psychologists
educating customers in our services
case management of referrals to the organisation which includes diary management
answering and fielding client queries and organising appointments
using and entering data into our CRM system
ensuring SLAs are met and understanding the importance of this
managing our shared inboxes
answering phone calls
ordering equipment and software for clients and Lexxic
liaising with our Associates
other administrative duties.

Key Attributes

Strong attention to detail
Excellent verbal and written communication skills for answering phone calls and emails
A passion for customer service
An abundance of initiative
Strong organisational skills self managed and able to multitask
Strong IT skills including advanced understanding of CRM systems Outlook and Microsoft
Excellent diary management skills
A passion to learn and develop

You will have relevant or transferable experience of working with clients in a busy challenging environment.

From anywhere

We all have the flexibility to work remotely from anywhere in the UK. As long as you are a team player and do great work we dont mind where you do it.

Further travel will be required throughout the UK and Ireland as required for team meetings.

How to apply

To apply for this role please attach your CV and aone-pagecover letter to explain why you are suitable for this addition please let us know what attracts you to the role and your key values.

Closing date for receipt of applications:Friday 23rd January 2026

Working hours:Full time: Monday to Friday 9.00 am to 5.30 pm

Interviews: Initial interviews will take place via video conferencing. Date TBC.

To learn more about Lexxic please visit.

Lexxic is an equal opportunities employer.

In applying to Lexxic you will be supplying us with your personal data contained within your CV and cover letter. This could include your name address email previous work details etc. Please contact for a copy of our Recruitment Privacy Notice if you would like details of how we protect and respect your privacy during the recruitment process.

Required Experience:

Manager

Join a team that caresLexxic are the leaders in empowering neurodiversity in the workplace. A specialist psychological consultancy we partner with organisations to create neuro-inclusive cultures and provide support services so neurodiverse talent can flourish.Our goal is a simple one. To create a w...

Join a team that cares

Our goal is a simple one. To create a world where all minds belong. To do that we need thinkers doers dreamers innovators and leaders. Passionate people who understand and who care.

Leading the field

As part of the next stage of our growth we are excited to be recruiting for:

Case Manager

So if this sounds like you and you thrive in an ambitious and fast-paced environment youll fit right in!

An inclusive workplace for all

Lets make a difference together.

Job Description Case Manager (Psychology Sector)

Role: Case Manager

Reporting to: Senior Case Manager

Location: Home Based

Salary: 25000

Job type: Permanent Full-time

Job Summary

Key Responsibilities

This role is principally about providing a professional and personal service to our Clients. Specific duties will include the following:

working with and supporting psychologists
educating customers in our services
case management of referrals to the organisation which includes diary management
answering and fielding client queries and organising appointments
using and entering data into our CRM system
ensuring SLAs are met and understanding the importance of this
managing our shared inboxes
answering phone calls
ordering equipment and software for clients and Lexxic
liaising with our Associates
other administrative duties.

Key Attributes

Strong attention to detail
Excellent verbal and written communication skills for answering phone calls and emails
A passion for customer service
An abundance of initiative
Strong organisational skills self managed and able to multitask
Strong IT skills including advanced understanding of CRM systems Outlook and Microsoft
Excellent diary management skills
A passion to learn and develop

You will have relevant or transferable experience of working with clients in a busy challenging environment.

From anywhere

We all have the flexibility to work remotely from anywhere in the UK. As long as you are a team player and do great work we dont mind where you do it.

Further travel will be required throughout the UK and Ireland as required for team meetings.

How to apply

To apply for this role please attach your CV and aone-pagecover letter to explain why you are suitable for this addition please let us know what attracts you to the role and your key values.

Closing date for receipt of applications:Friday 23rd January 2026

Working hours:Full time: Monday to Friday 9.00 am to 5.30 pm

Interviews: Initial interviews will take place via video conferencing. Date TBC.

To learn more about Lexxic please visit.

Lexxic is an equal opportunities employer.

Required Experience:

Manager