MedSpa Practice Manager

Anchorage, AK - USA

Monthly Salary: Not Disclosed

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

SkinLife MedSpa is a leading medical spa in Anchorage Alaska specializing in cutting-edge non-surgical cosmetic procedures. Our mission is to empower our clients with renewed confidence by providing exceptional aesthetic services in a safe and welcoming environment.

The MedSpa Practice Manager is responsible for the overall operational administrative and business management of the medical spa. This role ensures regulatory compliance financial performance staff leadership and exceptional patient experience.

Responsibilities

Manage daily clinic operations scheduling and patient flow
Establish and maintain operational policies and procedures
Oversee inventory supplies equipment and vendor relationships
Ensure clinic readiness cleanliness and professional presentation
Maintain HIPAA compliance and patient confidentiality standards
Ensure consent forms treatment documentation and incident reports are complete and accurate
Recruit onboard train and supervise all non-provider staff
Manage scheduling timekeeping and payroll coordination
Conduct performance reviews and corrective action when necessary
Track licensure certifications and required continuing education
Oversee POS systems daily revenue reconciliation and cash controls
Monitor expenses margins and service profitability
Support pricing promotions and package development
Assist with budgeting forecasting and financial reporting
Set and enforce customer service standards
Resolve escalated patient concerns and complaints
Coordinate local marketing social media and retention initiatives
Monitor reviews referrals and patient satisfaction metrics
Acting as the role model for service the patient concierge exemplifies the practices positive spirit and our commitment to skincare
Administrative responsibilities including answering phones scheduling patients taking before/after pictures
Opening and closing practice each day
Actively promote the med spa treatments services products as well as promotions and/or discounts available
Manage multiple responsibilities while maintaining composure always keeping the clients a priority
Efficiently provide basic office administrative support tasks including but not limited to mailing faxing sorting typing and filing
Maintain a professional and clean work environment and appearance
Fulfilling product orders
Other duties as assigned

35 years of healthcare aesthetics or clinical practice management experience
Strong understanding of medical compliance and operational controls
Proven leadership and people management skills
Financial acumen and comfort with metrics and reporting
Experience with EMR/POS systems preferred

KNOWLEDGE SKILLS AND ABILITIES

Basic computer skills
Maintain confidentiality of company financials and client personal information
Ability to organize and prioritize workload to meet deadlines without direct supervision
Ability to adhere to company policies and procedures
Strong interpersonal and communication skills
Ability to establish and maintain effective working relationship with a wide range of individuals
Ability to effectively respond to questions from clients customers and the general public
Ability to work as a team
Demonstrated problem-solving

Required Experience:

Manager

Responsibilities

Manage daily clinic operations scheduling and patient flow
Establish and maintain operational policies and procedures
Oversee inventory supplies equipment and vendor relationships
Ensure clinic readiness cleanliness and professional presentation
Maintain HIPAA compliance and patient confidentiality standards
Ensure consent forms treatment documentation and incident reports are complete and accurate
Recruit onboard train and supervise all non-provider staff
Manage scheduling timekeeping and payroll coordination
Conduct performance reviews and corrective action when necessary
Track licensure certifications and required continuing education
Oversee POS systems daily revenue reconciliation and cash controls
Monitor expenses margins and service profitability
Support pricing promotions and package development
Assist with budgeting forecasting and financial reporting
Set and enforce customer service standards
Resolve escalated patient concerns and complaints
Coordinate local marketing social media and retention initiatives
Monitor reviews referrals and patient satisfaction metrics
Acting as the role model for service the patient concierge exemplifies the practices positive spirit and our commitment to skincare
Administrative responsibilities including answering phones scheduling patients taking before/after pictures
Opening and closing practice each day
Actively promote the med spa treatments services products as well as promotions and/or discounts available
Manage multiple responsibilities while maintaining composure always keeping the clients a priority
Efficiently provide basic office administrative support tasks including but not limited to mailing faxing sorting typing and filing
Maintain a professional and clean work environment and appearance
Fulfilling product orders
Other duties as assigned

35 years of healthcare aesthetics or clinical practice management experience
Strong understanding of medical compliance and operational controls
Proven leadership and people management skills
Financial acumen and comfort with metrics and reporting
Experience with EMR/POS systems preferred

KNOWLEDGE SKILLS AND ABILITIES

Basic computer skills
Maintain confidentiality of company financials and client personal information
Ability to organize and prioritize workload to meet deadlines without direct supervision
Ability to adhere to company policies and procedures
Strong interpersonal and communication skills
Ability to establish and maintain effective working relationship with a wide range of individuals
Ability to effectively respond to questions from clients customers and the general public
Ability to work as a team
Demonstrated problem-solving

Required Experience:

Manager