Integrated Solutions Manager

Do you bring strong technical knowledge and a solid background in operationssuch as scheduling ordering and logisticswhile taking pride in delivering exceptional customer experiences Are you eager to apply your expertise to help grow and optimize the business Are you looking for a role where your contributions are valued and your impact is visible

If you answer yes to these questions we should talk!

The ASSA ABLOY Door Group is looking to add an Integrated Solutions Manager to manage the day-to-day operations for the RITE Door and RITE Slide integrated products. This will be an on-site role reporting directly to the Head of Specialized Openings located in Pheonix AZ.

We are growing and there has never been a more exciting time to join us!

Come see who we are at: would you do as our Integrated Solutions Manager

This is an exciting opportunity for a proactive manager who is both customer-centric and enjoys being a subject matter expert. As the Integrated Solutions Manager you will make a significant impact on the areas of Operations Management and Project Services.

Operations Management:

• Manage the flow of order writing and processing
• Direct orders to the proper manufacturing locations
• Collaborate with operations teams across multiple manufacturing locations
• Audit customer orders for accuracy and/or production issues
• Oversee procurement activities for customer orders
• Control production scheduling and backlogs
• Ensure On-Time Order Fill Rates & Shipping
• Monitor and respond to customer inquiries elevated issues or concerns

• Develop and implement SOPs as needed to provide guidance and a culture of continuous improvement
• Support creation of technical materials instruction sheets and presentations
• Manage the P&L for Integrated Solutions
• Actively participate in providing a safe and harmonious working environment for all employees
• Comply and enforce compliance of all state and federal regulations Company standards and the ASSA ABLOY Code of Conduct

Project Services:

• Ensure the timely processing of customer quotes ensuring accuracy and pricing
• Drive Quote follow up process evaluate hit rate and customer metrics

• Oversee and assist with Project Submittals & Drawings
• Provide Technical & Installation Support

• Perform other duties and special projects as required

The Skills and Experience you need:

• Bachelors degree or related experience/skills
• Minimum of 7 years of experience managing and accomplishing goals through your team
• Previous experience in the door and/or hardware is highly desired experience in architecture construction building products or a related industry also considered
• Previous experience with customer management within a manufacturing / production environment would be a plus

• Proven track record of delivering an outstanding customer experience
• Demonstrated track record of being a self-starter and being resourceful
• Natural enthusiasm for problem-solving with meaningful solutions

• Exceptional skills in communicating to diverse technical and non-technical audiences
• Ability to multitask and prioritize projects under tight deadlines

• Proficiency in Microsoft Suite and previous experience within an ERP environment
• Ability to travel throughout US Canada and Mexico10-20% of the time

What we offer!
We believe in creating opportunities and providing benefits that empower you to grow thrive and build a rewarding lifelong career with us. Here is just a sample of what you can look forward to as a member of our team:

• Competitive Salary

• Paid Vacation Sick Time and paid Company Holidays

• Medical Dental Vision Short and Long-term Disability Life and AD&D Insurance

• 401(k) Program with company contributions

• Tuition Reimbursement Learning and Career Development opportunities

• Flexible Spending

• Employee Assistance Program

• Discount portal

• Recognition well-being and employee experience programs designed to support and celebrate you throughout your career

We review applications regularly so dont wait!

We are building diverse inclusive teams and encourage applications from everyone who can see themselves working with us.

To make sure your personal data is safe we dont look at any applications sent by email or post.

If you have any questions about the role or the process email Stephanie Mandato Senior Talent Acquisition Manager at

Lets create a safer and more open world - together!

AADG an Equal Opportunity Employer/Minorities/Females/Disabled/Veteran

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We are the ASSA ABLOY Group
Our people have made us the global leader in access return we open doors for them wherever they go. With nearly 63000 colleagues in more than 70 different countries we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer more secure and easier to access.

As an employer we value results not titles or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally.

As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.