Technical Planner Special Projects Division (Fixed-term Contract)

Technical Planner

At Lanes Group nothing is more important than the health safety and well-being of our people and our customers. Its a major reason we are the UKs largest independent specialist infrastructure delivery partner of choice with a turnover fast approaching 700 million with an EBITDA 68 million with almost 4500 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectfully added to this we are the market leader in Regulated Wastewater Utilities.

Strong leadership being at our heart supporting our people ensuring they are engaged with purpose rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery one of our fundamental key differentiators.

In this critical role of ensuring our organisation is known for being the best in everything we do known for leaving a legacy of absolute quality and compliance and keeping our promises at all times is our absolute mantra.

We operate 24/7 and as such you are required to work flexible hours weekends and participate in an on-call rota. Full training / PPE / use of company equipment will be provided to ensure that all our drainage engineers have the right tools competency and confidence to undertake the work to Lanes high standard of operation regardless of background or previous experience.

Reporting to the Special Projects Operations Manager the role of the technical planner is vital to ensure that all works by Special Projects engineers are carried out in a timely manner. They are responsible for keeping track of works to ensure the smooth running of the department.

Position: Technical Planner (Special Projects Division)

Location: Customer Solution Centre Slough Head Office (Slough Berkshire)

Job Type:full-time maternity cover up to 12 month fixed-term contract

Hours: Monday to Friday 37.5 hours per week (start times to be discussed)

Salary: depending upon experience (to be discussed at interview)

Benefits: 24 days holiday (plus bank holidays) prorated; health cash plan; onsite parking; onsite restaurant; auto enrolment pension scheme; workplace learning; friendly working environment.

About the Role:

Due to continued growth and development we are now looking for customer focused people to join us in our Utility Division working on our Thames Water contract service to deliver real and effective solutions to waste-water network and drainage problems.

• Allocate all pumpouts.
• Allocate all look and lifts.
• Liaise with allocated region for confirmed resource for the following week by 10am Friday.
• Closure of all activities and related WOLIs.
• Ensuring that there are no duplicate jobs open impacting the overall mitigation figures.
• Liaise with WNS Concrete/Lining Division Civils to get work booked in and updates on going jobs.
• Daily update on all jobs that are out for that day and escalate to the project manager if there is any risk unable.
• Daily update on all works that are in progress with an ETA of completion date.
• Have a planned date for all FOW activities.
• Ensure that any work that is planned in is not by any circumstances pulled by any other department unless approved by the project manager - Escalate as required to Project Manager.
  
• Managing active jobs - raising works under P1 status where permitted to ensure P1 permits for first time fix are kept in place and making sure all required resource is deployed to the job email chain to evidence this between project managers and resource.
• Support the project manager as required working alongside their requests.
• Ensure that all data capture sheets are fully completed and the data is ready and accurate by 13:00 daily for managers to be able to report on said data.
• Track and investigate repeat blockages and escalate where required.
• Be aware of all Lanes Group policies and your responsibilities towards them
• Undertake any reasonable ad hoc projects tasks or requests as and when requested by management

So if you enjoy delivering only the best in customer service where no two days are the same and want to join a growing company that not only values you and your ability - but also strives to develop your potential and further your career progression then we are the right Company for you.

What is essential is the ability to work safely to quickly diagnose and deliver practical and efficient solutions to attain the highest levels of customer satisfaction.

About You:

The ideal candidate will be hard working and respectful and comply with health and safety standards. Experience with Microsoft Office is preferable.

At Lanes Group we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.

Lanes Group are a signatory of the Charter for Employer Positive About Mental Health run by Mindful Employer.