Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
General Summary The Emergency Department (ED) Registrar initiates contact with patients to ensure that the ED patient registration and billing process is complete and accurate. The incumbent will perform full patient registration duties including obtaining verifying and recording personal demographic financial and visit-specific clinical information. The incumbent must be able to function in both the Main ED Check-in location and most treatment areas throughout the ED. The Registrar must be able to prioritize and multi-task in a fast-paced and hectic clinical environment. The Registrar provides administrative support as needed to ED administrative operations and clinical staff. Skills/Abilities/Competencies - General administrative skill set including basic computer skills required for use with MS Office and EPIC - Sound judgment and critical thinking - Ability to prioritize and handle multiple tasks in a very busy environment - Strong organization and follow-through skills - Accuracy and attention to detail - Strong customer service and interpersonal skills - Strong communication skills - Must be flexible and able to function within a team - Ability to maintain composure in stressful circumstancesQualifications
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$19.42 - $27.74/HourlyGrade
3EEO Statement:
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.