Network Operations Center (NOC) Engineer

Dar es Salaam - Tanzania

Monthly Salary: Not Disclosed

Experience Required: 1-3years

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

On behalf of our client we are seeking a NOC Engineer will be responsible for the real-time monitoring support and first-level troubleshooting of network infrastructure and services.

Overview of the Position

The role ensures rapid detection escalation and resolution of network incidents to maintain service availability and performance.

Key Responsibilities

Monitor network systems links and services using NOC tools and dashboards on a 24/7 basis.
Detect log classify and respond to network alarms incidents and service degradations.
Perform first-level troubleshooting and escalate issues to Network Engineers or vendors as required.
Coordinate incident resolution and track issues through to closure.
Communicate network incidents outages and planned maintenance to internal teams and stakeholders.
Support routine network maintenance and configuration activities.
Maintain accurate incident logs shift handover reports and outage documentation.
Prepare daily weekly and monthly network performance and availability reports.
Follow established NOC procedures escalation paths and service-level agreements (SLAs).
Ensure adherence to operational standards security guidelines and change management processes.
Participate in shift rotations including night weekend and holiday coverage.
Perform any other duties assigned by the NOC Manager or Network Operations leadership.

Requirements

Diploma or Bachelors degree in Information Technology Telecommunications or a related field.
Minimum of 1-3 years experience in a NOC network support or technical operations role.
Basic to intermediate knowledge of networking concepts IP networks and monitoring tools.
Experience in ISP or telecom operations is an added advantage.

Benefits

Medical Insurance
Pension
Airtime & Data

On behalf of our client we are seeking a NOC Engineer will be responsible for the real-time monitoring support and first-level troubleshooting of network infrastructure and services.Overview of the PositionThe role ensures rapid detection escalation and resolution of network incidents to maintain se...