Director of Property Operations Waldorf Astoria New York

An iconic legend has returned. Following its historic renovation and reopening the Waldorf Astoria New York is entering an exciting new chapter. As this majestic haven of refined indulgence continues to deliver bespoke luxury experiences and redefine the boundaries of excellence we are seeking a visionary Director of Property Operations to help lead this world-renowned ultra-luxury hotel.

This is a rare opportunity to play a pivotal leadership role at one of the most recognized luxury properties in the this role the Director of Property Operations will oversee the day-to-day physical operations of this full-service hotel ensuring operational excellence long-term asset preservation and an uncompromising guest experience.

The ideal candidate brings proven senior-level experience leading Property Operations within a large luxury or iconic hotel environment with experience supporting newly renovated or reopened assets strongly preferred. Deep expertise in capital planning preventative maintenance and complex building systems is essential strategic leadership style suited for high-profile fast-paced operations. Above all we are seeking a leader with a passion for excellence stewardship and delivering world-class hospitality.

What will I be doing

As Director of Property Operations you would be responsible for directing and overseeing the functionality and safety of the facility to protect the well-being of all guests and team members in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Direct and oversee the functionality and safety of the facility including but not limited to physical buildings mechanical equipment electrical systems heating and cooling systems life safety systems and grounds according to federal state and local regulations
• Conduct facility inspections
• Assign verify and document completion of all routine maintenance and repairs in the property maintenance management system Direct oversee and maintain required documentation for energy management and conservation and preventive maintenance programs
• Lead manage and communicate information about capital projects and property rehabilitations including but not limited to scheduling budgeting and complying with contractor bidding standard
• Obtain required licenses and permits to ensure full compliance with codes regulations and safety standards
• Direct daily department operations including but not limited to guest service standards and initiatives product quality inventory management and cost controls systems use and management budgeting and forecasting adherence to federal state and local standards and meeting participation and facilitation
• Monitor and develop team member performance to include but not limited to providing supervision and professional development conducting counseling and evaluations and delivering recognition and reward
• Recruit interview and train team members

The annual salary range for this Executive Committee role is $200000 - $240000 and is based on applicable and specialized experience and location.

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What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

The Benefits Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.

We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Medical Insurance Coverage for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• 401K plan and company match to help save for your retirement
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
• Career growth and development
• Recognition and rewards programs

EOE/AA/Disabled/Veterans