Customer Engagement Sr Analyst
Share
Job Location:
Chicago, IL - USA
Yearly Salary:
$ 62000 - 90000
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
TransUnions Job Applicant Privacy Notice
Personal Information We Collect
What Well Bring:
At TransUnion we have a welcoming and energetic environment that encourages collaboration and innovation were consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities while discovering their genius.Come be a part of our team youll work with great people pioneering products and cutting-edge technology
What Youll Bring:
- Bachelor degree or equivalent relevant work experience preferably in the Financial Services industry
- Excellent communication and interpersonal skills
- Internal and external customer facing experience
- Ability to translate technical and functional requirements and collaborate with technical counterparts
- Can explain technical concepts in laymans terms to a non-technical audience
- Strong problem solving skills and ability to act decisively in fast paced frequently changing environment
- High Experience of proven ability to work independently manage simultaneous assignments and effectively prioritize workload with competing priorities
- Familiarity working with data
Impact Youll Make:
- In First 30 days: Contribute to the full system lifecycle; from client and sales engagement requirements gathering and criteria analysis to the reviewing of the fulfillment of the solution for internal and external customers.
- In First 90 days: Successful analysis of customer business requirements by assisting the technical team with developing an end to end processing solution that includes design setup test delivery and documentation.
- Beyond 90 days: Validate batch fulfillment system setup and output based on requirements from the customer which also includes direct customer communication to audit the and interpret how industry changes will affect program execution fulfillment and solution delivery
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law including the Los Angeles County Fair Chance Ordinance for Employers the San Francisco Fair Chance Ordinance Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.
Adherence to Company policies sound judgment and trustworthiness working safely communicating respectfully and safeguarding business operations confidential and proprietary information and the Companys reputation are also essential expectations of this position.
This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.Benefits:
TransUnion provides flexible benefits including flexible time off for exempt associates paid time off for non-exempt associates up to 12 paid holidays per year health benefits (including medical dental and vision plan options and health spending accounts) mental health support disability benefits up to 12 weeks of paid parental leave adoption assistance fertility planning coverage legal benefits long-term care insurance commuter benefits tuition reimbursement charity gift matching employee stock purchase plan 401(k) retirement savings with employer match and access to TransUnions Employee Resource Groups. Spousal domestic partner and other eligible dependent coverage is available on select health and welfare plans.
We are committed to being a place where diversity is not only present it is embraced. As an equal opportunity employer all qualified applicants will receive consideration for employment without regard to race color religion sex national origin age disability status veteran status genetic information marital status citizenship status sexual orientation gender identity or any other characteristic protected by law. Additionally in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans Readjustment Assistance Act of 1974 TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnions Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting
Pay Scale Information :
The U.S. base salary range for this position is $62000.00 - $90000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion actual compensation is based on careful consideration of additional factors such as (but not limited to) an individuals education training work experience job-related skill set location and industry knowledge as well as the scope and responsibilities of the position and market considerations.Regular fulltime non-sales positions may be eligible to participate in TransUnions annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.TransUnions Internal Job Title:
Sr Analyst Customer EngagementCompany:
TransUnion LLCRequired Experience:
Senior IC
Key Skills
- Business Development
- Employee Orientation
- Public Health
- Account Management
- VersionOne
- Conflict Management
- Project Management
- Relationship Management
- Team Management
- Customer relationship management
- Human Resources
- Public Speaking
About Company
Company Overview TransUnion is a leading global risk and information solutions provider. Our mission is to help people worldwide access opportunities that lead to a higher quality of life. We accomplish this by delivering solutions that help organizations optimize their risk-based dec ... View more
