Service Writer
Share
Job Location:
Downers Grove, IL - USA
Monthly Salary:
$ 61 - 83
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
The opportunity is here - are you ready
Our team at Castle Hyundai in Downers Grove is seeking high-performing customer-focused Service Advisors.
Top performers can earn up to $150K annually. Check out what we have to offer and join us.
What We Offer:
- Top-tier compensation
- A fast-paced high-traffic dealership
- Career growth opportunities
- Supportive leadership
Service Advisor Responsibilities
- Oversee service orders and flow of Drive Lane.
- Ensure that customers receive prompt courteous and effective service
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
- Ensure the daily inventory of technicians time is consistently sold to service customers
- Distribute work between technicians efficiently
- Answer technical questions about vehicle problems warranties services and repairs
- Maintain Customer Success Index at or above company standards
- Assist in diagnosing vehicle problems; order parts and tools as necessary
- Oversee administration of warranty claims as well as training and supervising of service department
- Reinforces company policies and adheres to company standards
- Encourages compliance with applicable laws and regulations
- Maintain good working relationship with factory(s) and foster positive employee relations
Service Advisor Qualifications
- Previous Service Advisor/Writer experience minimum of 2 consecutive years
- Hyundai experience is preferred
- Fantastic communication skills with your customers
- Professional well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid drivers license
Benefits
- 401(K) with company match
- Major medical (50% employee paid premium)
- Dental
- Vision
- Voluntary Benefits (Accident Critical Illness Disability and more)
- Paid Time Off
- Employee vehicle purchase discounts
- Career advancement
Service Advisor: $61K - $83K up to $150K annually for top performers
We are looking for qualified quality people who are ready to start their career within our family.
Key Skills
- Photography
- Proofreading
- Fact check
- Interviewing
- AP Style
- Journalism
- SEO
- Copywriting
- Creative Writing
- Wordpress
- Blogging
- Writing Skills
About Company
Are you a high-performing Automotive Sales Associate, who is looking for a new opportunity? Or, are you in mobile/phone sales and looking to get into the indust...
