Service Writer

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profile Job Location:

Downers Grove, IL - USA

profile Monthly Salary: $ 61 - 83
Posted on: 16 hours ago
Vacancies: 1 Vacancy

Job Summary

The opportunity is here - are you ready

Our team at Castle Hyundai in Downers Grove is seeking high-performing customer-focused Service Advisors.

Top performers can earn up to $150K annually. Check out what we have to offer and join us.

What We Offer:

  • Top-tier compensation
  • A fast-paced high-traffic dealership
  • Career growth opportunities
  • Supportive leadership

Service Advisor Responsibilities

  • Oversee service orders and flow of Drive Lane.
  • Ensure that customers receive prompt courteous and effective service
  • Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
  • Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
  • Ensure the daily inventory of technicians time is consistently sold to service customers
  • Distribute work between technicians efficiently
  • Answer technical questions about vehicle problems warranties services and repairs
  • Maintain Customer Success Index at or above company standards
  • Assist in diagnosing vehicle problems; order parts and tools as necessary
  • Oversee administration of warranty claims as well as training and supervising of service department
  • Reinforces company policies and adheres to company standards
  • Encourages compliance with applicable laws and regulations
  • Maintain good working relationship with factory(s) and foster positive employee relations

Service Advisor Qualifications

  • Previous Service Advisor/Writer experience minimum of 2 consecutive years
  • Hyundai experience is preferred
  • Fantastic communication skills with your customers
  • Professional well-groomed personal appearance
  • Consistent record of service and sales success
  • Strong record of positive customer satisfaction results
  • Team oriented and self-motivated
  • Able to work with little supervision
  • Clean driving record and valid drivers license

Benefits

  • 401(K) with company match
  • Major medical (50% employee paid premium)
  • Dental
  • Vision
  • Voluntary Benefits (Accident Critical Illness Disability and more)
  • Paid Time Off
  • Employee vehicle purchase discounts
  • Career advancement

Service Advisor: $61K - $83K up to $150K annually for top performers

We are looking for qualified quality people who are ready to start their career within our family.

To learn more about us visit: are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

The opportunity is here - are you readyOur team at Castle Hyundai in Downers Grove is seeking high-performing customer-focused Service Advisors.Top performers can earn up to $150K annually. Check out what we have to offer and join us.What We Offer:Top-tier compensationA fast-paced high-traffic deale...
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Key Skills

  • Photography
  • Proofreading
  • Fact check
  • Interviewing
  • AP Style
  • Journalism
  • SEO
  • Copywriting
  • Creative Writing
  • Wordpress
  • Blogging
  • Writing Skills

About Company

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