Job Title: Warehouse Lead
Location: Houston TX
Department: Warehouse Operations
Reports To: Warehouse & Logistics Manager
FLSA Status: Non-Exempt
Job Type: Full-Time
Work Schedule: Monday Friday early morning start; overtime and weekends as needed
Role Summary
The Warehouse Lead is responsible for overseeing daily receiving operations ensuring safety and process standards are met and supporting the development of the warehouse team. This role coordinates inbound shipments maintains accurate records escalates issues and serves as a key link between warehouse operations and suppliers. The Warehouse Lead also partners closely with the Warehouse Manager to manage priorities team performance and continuous improvement.
Success in this role is measured by consistent compliance with safety standards zero recordable injuries on-time same-day receiving of trucks high palletizing First-Pass Yield (FPY) with low defect rates and reduced cabinet damages or incidents.
Key Responsibilities
Warehouse Leadership
Lead coach and supervise a team of Warehouse Clerks
Provide hands-on training and coaching to improve team skills and performance
Monitor team performance and ensure quality and productivity expectations are met
Conduct audits to maintain quality and safety standards.
Operational Oversight & Reporting
Serve as liaison with 3rd party carriers communicating truck delays escalating issues to the Warehouse Manager.
Manage and update the forecast for incoming trucks to support staffing and scheduling decisions.
Lead the team in unloading and receiving incoming trucks ensuring adherence to safety and process standards.
Print item lists from Dynamics CRM for all incoming homes
Mark cabinets after unload to expedite palletizing and assign slots for each home
Escalate damages DNRs and backorders promptly.
Accurately receive all homes in Dynamics CRM updating records with clear notes on backorders and damages.
Participate in supplier meetings to highlight and track defects on incoming trucks cabinets or service materials.
Collaborate daily with the Warehouse Manager to prioritize trucks manage time effectively and assign tasks during non-truck activity (slow time)
Delegate tasks to the receiving team and provide backup support for the Warehouse Service Clerk as needed.
Update operational metrics and monitor warehouse material supply levels communicating when reorders are required.
Warehouse Cleanliness & Safety
Maintain a clean organized and safe workspace in line with 5s standards
Ensure company safety policies and procedures are adhered to all times.
Identify and report safety concerns or hazards to management immediately.
Foster a safe efficient and team-oriented work environment.
Key Performance Indicators (KPIs)
Safety
o100% compliance with PPE and safe handling procedures.
oZero recordable injuries or OSHA violations.
oParticipation in monthly safety training.
Receiving
oPalletizing First-Pass Yield (FPY)
oEscaped Defect Rate for palletizing
oOn Time Receiving: unload and receive trucks same day
oCabinet Damage/Incidents per Month
Qualifications
High school diploma or equivalent preferred.
Prior warehouse logistics or construction material handling experience preferred.
Strong knowledge of receiving processes carrier communication and inventory management systems (Dynamics CRM experience a plus).
Excellent organizational and time management skills.
Strong communication and collaboration abilities across internal teams suppliers and carriers.
Ability to coach mentor and develop team members.
Commitment to workplace safety and continuous process improvement.
Core Competencies
Integrity and honesty
Strong attention to detail
Sound judgment and time management
Teamwork and active listening
Proactive problem-solving mindset
Physical Requirements
Ability to lift carry push and pull up to 75 lbs regularly.
Extended periods of standing walking lifting and bending.
Frequent manual handling of boxes pallets and warehouse equipment.
Ability to work in indoor and semi-outdoor warehouse conditions.
EEO Statement
Builders Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected veteran status.
Builder's Choice is a premier supplier of cabinets, countertops, flooring and Wetwall to the home building industry.