PowerFLX Warranty Project Manager
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Job Location:
Houston, MS - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
PowerFLX Warranty Project Manager
About PROENERGY
PROENERGY is a global and vertically integrated energy transition platform. Focused exclusively on fast-start dispatchable power our company supports both energy security and renewable growth with complete turbine services project development equipment manufacturing turnkey generation facilities operations and maintenance.
Our Footprint
We are primed for the energy transition with permanent service locations in Missouri Texas and Argentina. Our world-class Missouri headquarters is purpose-built to meet dispatchable power needs. It sits on 90 acres in Sedalia and features more than 600000 sq. ft of service capacity under roof which includes the only independent Level-IV aeroderivative depot and string-test facility in the world. Our Houston Texas office is a strategic satellite positioned near our own dispatchable power installations.
Our Philosophy
We take care of our people and strive to make a positive difference for the world. We offer competitive pay excellent benefits that include Medical Dental Vision and Life/Disability Insurance at minimal cost to the employee 10 paid holidays paid time off and a 401K plan. If you are looking for a rewarding career and possess specialized knowledge and quality-oriented problem-solving skills we encourage you to apply today.
Position Summary
This role oversees the complete planning and execution of warranty claims within the PowerFlex business line. It requires direct management of the warranty process oversight of issue verification root cause analyses claim validation and the planning and execution of warranty repair plans in coordination with internal stakeholders supply chain partners and equipment suppliers. This role reports to PROENERGYs Warranty Program Director with direct accountability to the PowerFLX business line. This position can be based out of Sedalia Missouri Kansas City Missouri or Houston Texas.
Reports To:Director Warranty
Work Location:6246 McHard Road Houston TX North Eldridge Pkwy Houston TX Overbrook Rd #202 Leawood KS 66211 OR 2001 ProEnergy Blvd Sedalia MO 65301
Position Responsibilities:
- Manage warranty claim workflow ensure prompt processing of received claims monitor implementation of warranty actions and facilitate timely resolution of claims.
- Coordinate tasks schedules and both internal and external subject matter expert (SME) resources to facilitate claim assessment.
- Oversee the warranty claim RCA process.
- Validate claims per the terms of contract and RCA outcomes.
- Create and share repair proposals using RCA and SMEs assessments.
- Coordinate internal and external resources to execute repairs.
- Work with supply chain to pursue supplier claims and support cost recovery.
- Communicate periodically with customers to provide claim progress updates.
- Monitor warranty cost and analyze and trend warranty claim metrics.
- Provide periodic reports and escalate warranty fulfillment risks to leadership
Required Qualifications
- 12 years of relevant experience. A college degree is preferred.
- Demonstrated knowledge of PowerFLX EPC scope of service.
- Technically proficient and familiar with engine and BOP mechanical/electrical parts O&M manuals failure modes and troubleshooting steps.
- Capable of interpreting contractual terms related to EPC warranties OEM suppliers service vendors and subcontractors and able to exercise sound judgment when applying warranty policies.
- Solid project management and warranty process execution experience.
- Skills in conducting root cause analysis (RCA) and preparing RCA reports.
- Effective communicator and facilitator of cross-functional teams.
- Proficient user of Microsoft Office Suite.
- Willing and able to travel as needed.
- U.S. work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized Visa.
- Successful candidate will need to satisfactorily complete pre-employment drug screen and background check.
Desired Qualifications
- Analytical Synthesizes complex and diverse information collects and researches data uses intuition and experience to complement data and designs workflows and procedures.
- Problem Solving Identifies and resolves problems gathers and analyzes information and develops alternative solutions.
- Judgment Displays willingness to make decisions and exhibits sound and accurate judgment.
- Professionalism Tactfully approaches others reacts well under pressure and treats others with respect.
- Dependability Follows instructions responds to management direction and takes responsibility for own actions.
- Quality Demonstrates accuracy and thoroughness looks for ways to improve and promote quality and applies feedback to improve performance.
It is PROENERGYs policy to provide equal opportunity in employment to all its employees and applicants for employment without regard to race color religion sex pregnancy age disability national origin marital status ancestry medical condition military status or any other characteristic protected by State or Federal law.
Required Experience:
IC
Key Skills
- Fiscal Management
- Flooring Installation
- Customer Service
- Algebra
- Computer Skills
- Construction Experience
- Dealership Experience
- Conflict Management
- Computer Literacy
- Customer relationship management
- Geometry
- QA/QC
About Company
PROENERGY was founded in 2002 by President and CEO Jeff Canon. PROENERGY completed construction on its corporate office in Sedalia, Missouri in 2006. Since that time our campus has undergone multiple expansions, currently sitting on 90-acres and featuring 900,000 square feet of ...
