Regional Lab Manager

At TFP we transform lives by guiding families through their fertility journeys with compassion expertise and innovation. As Regional Laboratory Manager you will be at the heart of this mission; leading with care inspiring your teams and driving progress across our laboratories. Your leadership will ensure every patient receives an outstanding experience and will help shape the future of fertility care in our region.

The Role:

Lead two laboratories ensuring the delivery of highest standards of patient care manage personnel resources regulatory compliance and quality. Approximate split: 80% management 20% clinical. Member of clinic management teams contributing to strategy and group-wide projects.

You bring at least 10 years of clinical experience including time in management roles. HCPC registration is required and must have extensive knowledge of the HFE Act and Code of Practice.

Your leadership will directly shape the fertility journeys of our patients and drive innovation across the region.

This position is based on-site at both TFP Thames Valley Fertility - Maidenhead and TFP Boston Place - Marylebone.

The position is full time working 37.5 hours per week one day of which can be from home.

Key Responsibilities:

Lead two laboratories setting the highest standards for clinical practice.

Empower your laboratory teams to deliver exceptional patient care

Mentor and develop staff fostering a culture of growth learning and continuous development

Communicate results and treatment options to patients with empathy and clarity

Champion quality safety and regulatory excellence

Drive innovation and continuous improvement

Represent your region in strategic discussions KPI meetings and group-wide projects

Roles and Responsibilities:

Clinical Skills

To perform all standard embryology and andrology procedures including semen preparation oocyte collection insemination via ICSI fertilisation checks embryo culture embryo transfer embryo biopsy (if required) and cryopreservation of gametes/embryos.

To recruit select and screen gamete donors in line with national regulation and TFP policies

To ensure all procedures are performed in line with TFP Laboratory SOPs

To communicate results to patients explain treatment options and the implications

To take effective consent from patients

To accurately record details of patient cycles in the patient management system and the laboratory notes

To perform witnessing and traceability in line with national regulation and TFP policy

Quality Management

To ensure adherence to TFP SOPs through audit direct observation of practice and data analysis

To document control laboratory documents including reviewing content updating in line with national and TFP policies and distributing documents to laboratory staff

To actively manage the laboratory audit programme at both sites review outcomes and identify areas for improvement/preventative action

To actively manage non-conformities within the laboratory area at both sites ensuring timely resolution identify and implement corrective & preventative actions perform root cause analysis and implement shared learning action points

To lead along with the Quality Manger/General Manager in responding to patient complaints relating to the laboratory area ensuring that learnings are disseminated to the team.

To review and analyse KPI data for the laboratory and identify areas for improvement including creating action plans to deliver the identified areas for improvement.

To performance manage and support staff who are outside KPI limits including providing the training required

To manage Health & Safety within the laboratory area ensuring a safe working environment including the provision of training protective equipment and ensuring risk assessments are performed and regularly reviewed

To regularly review the service and look for opportunities for service improvement service expansion and improving staff and patient satisfaction

Resource Management

To ensure all equipment within both laboratories is validated serviced and repaired in line with TFP policy and regulatory requirements

To manage the levels of equipment within the laboratory ensuring there is sufficient equipment to support the needs of the service and plan for capital expenditure within both laboratories

To manage consumable usage within both laboratories to ensure it is aligned with TFP policy and provides cost effectiveness

To ensure adequate staffing levels and skill mix within the laboratories and arrange x-site cover

To manage rotas annual leave maternity leave and sickness within the laboratory team and ensure an appropriate skill mix

To support the General Manager in creating the clinics budget by identifying equipment staffing and training requirements

Induction Training and Performance Management of Staff

To ensure new members of staff are safely and promptly onboarded into their roles

Support and mentor junior staff fostering a culture of continuous learning and development. This includes the planning and training of junior members/new members of staff within the laboratory team and support trainees through the TFP Training Scheme

To act as an assessor for the TFP Training Scheme

To performance manage members of the laboratory team including performing appraisals competency assessments managing performance improvement and addressing poor performance in line with TFP policy

To ensure an adequate level of staff trained for ICSI biopsy etc as in agreement with the TFP Group Director of Embryology.

To participate in continuing professional development and create development plans for members of the laboratory team

Regulatory Compliance

To represent and lead both laboratories at HFEA inspections supported by the senior embryologists within each lab.

To ensure all procedures are performed in line with national regulation professional guidelines and TFP Policy

To ensure that the national regulator is notified of areas of non-compliance in line with national regulation and that the TFP notifications are also followed.

To ensure that TFP policy decisions regarding the laboratory area are implemented

To manage witnessing and traceability within the laboratory in line with national regulation and TFP policies

To oversee and lead the cryostore and ensure effective consent is in place in line with regulatory requirements

To oversee and lead transport of gametes/embryos in and out of the clinic in line with national regulations and TFP policies

To support the planning implementation and reporting of research projects in line with national regulations

Communication

To chair regular laboratory team meetings and ensure effective communication within the laboratory team(s)

To attend local clinic meetings including the clinics management meetings

To represent the local clinic(s) at TFP Head of Labs and KPI meetings

To be an active member of the clinics leadership team and actively participate in strategy development decisions about resource allocation and organisational development of the clinic as a whole

To ensure that communication and cooperation with other functional areas as well as TFP is effective

To actively participate in patient information and marketing events

To represent TFP at group meetings industry events and conferences as required

TFP Projects & Organisational Strategy

To assist the Group Director of Embryology in the delivering of country/group wide projects

To represent own region in discussions regarding TFP strategy and organisational planning

Confidentiality

The post holder must maintain confidentiality of information about patients employees and other Company business in accordance with the National and European data protection legislation.

Why Join TFP

At TFP youll be part of a passionate innovative team dedicated to transforming lives. Youll have the opportunity to lead inspire and make a lasting impact on your colleagues our patients and the future of fertility care.

Education and Qualifications:

Essential

• Degree in Life Science

• HCPC Registered

• Leadership/Management Qualification

Desirable

• MSc or PhD in Life Science

• RC Path Part 1 or 2

• ESHRE Certificate

Experience and Knowledge:

Essential

• Minimum of 10 years clinical experience some of which at management level

• A full knowledge of the biology and scientific evidence underpinning clinical embryology practice

• A full knowledge of the work of related disciplines

• Extensive knowledge of HFEA regulation and experience at leading at HFEA inspections

• A full knowledge of quality assurance and quality control within the laboratory

• Knowledge and experience of working with quality management systems including non-compliance audit risk management

• Experience of resource planning

• Experience in training junior/new members of staff and performance management

Desirable

• PGT experience

• Quality Management qualification

Skills and abilities

• Flexible and self-motivated

• Natural team leader

• High level of resilience and perseverance

• High level of attention to detail

• Excellent communication skills

• Excellent time management /prioritisation skills

Salary: Competitive (Depending on experience)
Location:TFP Thames Valley Fertility - Maidenhead and TFP Boston Place - Marylebone

1 day per week from home
Working Hours:37.5 hours per week

Weekends and on-call may be required

Pension: Dual contribution pension scheme

Holiday Entitlement: 27 Days Bank holidays (pro rata)