MSP Level III Technician

Redwood City, CA - USA

Hourly Salary: $ 36 - 52

Posted on: 11 hours ago

Vacancies: 1 Vacancy

Job Summary

Benefits:

Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development

Summary:
We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team. Qualified individuals must possess an relentless customer service attitude and exceptional communication skills. If youve got the ability to troubleshoot complex network issues and the willingness and patience required to help a user find their Start menu you might be the candidate we are looking for. MSP experience or experience supporting small-medium business users is required.

Responsibilities:

Must be located in the San Francisco Bay Area Redwood City Peninsula
Managing and monitoring our clients computers network servers systems and entire IT infrastructure
Supporting cloud infrastructure including Azure SharePoint and other cloud based services
Creating managing and implementing projects; small to large
Troubleshooting server network wireless hardware and software issues
Updating client IT documentation network maps tickets and notes
Server account management; joining new and existing computers to domain
Software setup configuration and troubleshooting
Data backup and recovery (local and cloud); drive imaging
Local and hosted email migrations
Troubleshooting and remediation of problems on PC and Mac workstations.
Provide telephone support to resolve issues on-line through remote access.
- Installation configuration and administration of Windows servers including a deep understanding of Virtualization Active Directory and cloud hosting.
Network design planning implementation and support including DHCP DNS Domains Firewall setup VLANs VPN access and redundant ISP load balancing and failover.
Setting up maintenance schedules and monitoring issues using remote management tools.
Provide detailed documentation and accounting of time in ticketing system
Network Management: Design implement and manage robust network solutions to ensure optimal performance and security for clients. Monitor network performance to identify potential issues and take proactive measures.
Compliance: Ensure that all client systems comply with relevant regulations and industry standards including data privacy and cybersecurity requirements. Perform regular audits and assessments to identify and address potential vulnerabilities.

Company Overview
We offer a dynamic and supportive work environment where your contributions are valued and your professional growth is encouraged. At TeamLogic IT youll have the opportunity to work on diverse and challenging projects enhance your technical skills and make a meaningful impact on our clients businesses. If you have a strong IT background a problem-solving mindset and a passion for innovation youll thrive in our fast-paced ever-evolving industry. Our team is driven by a commitment to expanding boundaries leveraging expertise and delivering smart solutions. As part of a local office youll also benefit from the collaboration and support of a vast network of technicians across North America.

Compensation: $36.00 - $52.00 per hour

Our growth isnt measured in numbers its an investment in aligning with the best talent.

If you have a background and skillset for IT and a determined mindset to overcome any obstacle youll enjoy being part of TeamLogic IT. Our team exhibits a deep-seated need to expand boundaries flex know-how and resolve challenges with smart solutions. Thats a good thing since technology is always advancing creating an environment thats fast-paced and dynamic. When you work for a local office youre part of a bigger entity that fosters team collaboration among hundreds of technicians across North America.

Were Committed to a People First Culture

Our philosophy is to support small- and medium-sized businesses across the country so they perform better grow faster and achieve more. As a result we are constantly providing our teams with the highest level of support training and career advancement opportunities in an industry that is constantly evolving.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to TeamLogic IT Corporate.

Required Experience:

Benefits:Competitive salaryHealth insuranceOpportunity for advancementPaid time offTraining & developmentSummary:We are seeking a highly skilled Managed IT Services (MSP) Level 3 Technician to join our team. Qualified individuals must possess an relentless customer service attitude and exceptional c...

Benefits:

Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development

Responsibilities:

Must be located in the San Francisco Bay Area Redwood City Peninsula
Managing and monitoring our clients computers network servers systems and entire IT infrastructure
Supporting cloud infrastructure including Azure SharePoint and other cloud based services
Creating managing and implementing projects; small to large
Troubleshooting server network wireless hardware and software issues
Updating client IT documentation network maps tickets and notes
Server account management; joining new and existing computers to domain
Software setup configuration and troubleshooting
Data backup and recovery (local and cloud); drive imaging
Local and hosted email migrations
Troubleshooting and remediation of problems on PC and Mac workstations.
Provide telephone support to resolve issues on-line through remote access.
- Installation configuration and administration of Windows servers including a deep understanding of Virtualization Active Directory and cloud hosting.
Network design planning implementation and support including DHCP DNS Domains Firewall setup VLANs VPN access and redundant ISP load balancing and failover.
Setting up maintenance schedules and monitoring issues using remote management tools.
Provide detailed documentation and accounting of time in ticketing system
Network Management: Design implement and manage robust network solutions to ensure optimal performance and security for clients. Monitor network performance to identify potential issues and take proactive measures.
Compliance: Ensure that all client systems comply with relevant regulations and industry standards including data privacy and cybersecurity requirements. Perform regular audits and assessments to identify and address potential vulnerabilities.