Représentant à valeur ajoutée Ventes Value Added Sales Representative

Global Payment Holding Company

Job Location:

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 15 hours ago

Vacancies: 1 Vacancy

Job Summary

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Résumé du poste

Contactez proactivement vos clients existants pour leur présenter de nouveaux produits et services dans le but daccroître leur part de revenus. Fournir des informations techniques des conseils et une assistance précis et opportuns concernant les produits et services de lorganisation. Comprendre leurs questions techniques évaluer leurs besoins et suggérer ou promouvoir des solutions pouvant inclure des produits ou services alternatifs. Entreprendre des recherches et élaborer des propositions de nouvelles solutions pour résoudre les problèmes techniques et assurer le suivi des points en suspens. Utiliser des bases de données ou dautres systèmes informatisés pour maintenir la documentation à jour.

Quel sera votre rôle

- Contactez proactivement vos clients existants pour leur présenter de nouveaux produits et services dans le but daccroître leur part de revenus.

- Apprend le secteur le système le module et le produit et utilise ces informations pour interagir avec le client.

- Écoute les appels avec les équipes techniques la gestion des comptes les fournisseurs et/ou le client si nécessaire et selon les directives met à jour les systèmes de suivi des problèmes tout en tenant le client informé.

- Apprend à analyser et à évaluer les modifications apportées par le client y compris les demandes de maintenance des options grâce à une consultation approfondie avec lui tout en apprenant les meilleures pratiques et à mener des recherches internes.

Qualifications minimales requises

- Bilingue français-anglais

- Diplôme détudes secondaires et expérience en B2B soit dans la vente soit dans le service client.

Summary of This Role

Proactively call existing clients to introduce new products and services with the goal to increase revenue share. Provide accurate and timely technical information advice and assistance regarding the organizations product and services. Undertake research and develop proposal to new solutions to solve technical problems and follow-up on the status of outstanding issues. Use databases or other computerized systems to maintain up-to-date documentation.

What Part Will You Play

Proactively call existing clients to introduce new products and services with the goal to increase revenue share.
Learns the industry system module and product and uses that information to interact with client.
Learns to analyze and evaluate client initiated changes including options maintenance requests through thorough client consultation while learning best practices and how to conduct internal research. May perform maintenance on accounts. Verifies system changes made and ensures the outcome is accurate.
Learns about the client and begins building credibility through knowledge of systems and product functionality.
Learns how to interpret technical client issues and project requests.

What Are We Looking For in This Role

Minimum Qualifications

Bilingual in French and English
High School diploma experience in B2B sales or outbound Customer Service

Preferred Qualifications

Typically Minimum 2 Years Relevant Exp
In the credit card industry

#LI-Hybrid

Who are we

Global Payments is a Fortune 500 company and leader of the payment technology industry with over 24 000 employees worldwide. We pride ourselves on innovation and inclusion.

Our team is helping customers achieve amazing results. Its our passion for success that has led to years of outperforming the competition. Join us and make your mark on the payments technology landscape of tomorrow.

How we care about our people:

Real opportunities to grow professionally
Collaborative friendly work environment with a relaxed casual dress code
Health insurance
Short-Term and Long-Term disability coverage
Life insurance plans
Retirement savings programs
Employee stock purchase program
Employee assistance program
Tuition reimbursement program
Gym membership corporate rates
Volunteering opportunities
Safe place for the LGBTQIA2 community

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We sincerely thank all applicants for their interest. We will only contact those selected for an interview.

Global Payments is an equal opportunity employer. We value diversity and inclusiveness and provide equal opportunities to all employees and applicants without regard to race color religion sex national origin age marital status sexual orientation gender identity or expression physical or mental disability or any other basis protected by law and we are happy to provide our team members with a healthy work environment.

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex (including pregnancy) national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website please contact .

Required Experience: