Head of Operations and Strategy

About the Team

Our cross-functional operations and strategy teams are responsible for shaping and driving strategy and operations as our products move from early adoption into deployment. These teams work across the org to align company strategy product roadmap and customer segments; build scalable operating models for global growth; and establish planning governance and performance rhythms that enable speed without sacrificing rigor.

About the Role

You will partner closely with business leadership to translate company priorities into clear operating plans decision frameworks and executional rigor across various functions. You will act as the chief architect and executor of the strategy and operating modelsbringing structure clarity and momentum to a rapidly scaling organization.

• Move fluidly between firstprinciples thinking and handson execution to drive clarity and outcomes.

• Demonstrate strong strategic orientation paired with exceptional operational rigor.

• Build scalable operating models and processes in highgrowth environments.

• Lead crossfunctionally with executive presence and superb communication.

• Understand both sales and productled motions and how to orchestrate them globally.

This role is based in San Francisco CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role you will:

• Strategy & Execution: Partner with the leaderships team to define and operationalize strategy across segments regions and motions; translate strategy into actionable operating plans priorities and execution frameworks.

• Operating Cadence & Governance: Design and run operating rhythms including planning cycles quarterly business reviews (QBRs) forecast reviews and executive forums; ensure clear decisionmaking accountability and followthrough.

• CrossFunctional Alignment: Serve as the primary integrator across functions; drive clarity on ownership handoffs and interdependencies across GTM motions.

• Planning Forecasting & Performance: Oversee GTM planning and performance management in partnership with RevOps and Finance; ensure consistent metrics dashboards and insights to inform decisionmaking.

• Organizational Scale & Rigor: Identify organizational bottlenecks and design scalable processes to support growth; support org design capacity planning and prioritization as the business evolves.

You might thrive in this role if you:

• Have proven senior leadership experience in commercial strategy and operations at scale.

• Bring a track record of building and operating scalable planning forecasting and execution rhythms that enable durable growth.

• Have deep understanding of sales and productled motions and how to orchestrate them across regions and segments.

• Excel at crossfunctional leadership with executive presence strong communication and an ability to drive clarity and alignment across teams.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and we do not discriminate on the basis of race religion color national origin sex sexual orientation age veteran status disability genetic information or other applicable legally protected characteristic.

For additional information please see OpenAIs Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws including the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct adverse and negative relationship with the following job duties potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary confidential and non-public addition job duties require access to secure and protected information technology systems and related data security obligations.

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At OpenAI we believe artificial intelligence has the potential to help people solve immense global challenges and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Required Experience:

Director