Senior Technology Assistant

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profile Job Location:

Zanesville, OH - USA

profile Monthly Salary: $ 19 - 21
Posted on: 13 hours ago
Vacancies: 1 Vacancy

Job Summary

MUSKINGUM COUNTY LIBRARY SYSTEM
SENIOR TECHNOLOGY ASSISTANT
LOCATION: John McIntire 220 N. Fifth Street Zanesville OH 43701
SALARY:$19.99 - $21.74 (40 hours a week Varied Schedule)
CLOSING DATE: January 30 2026

The Muskingum County Library System is seeking a Senior Technology Assistant to join our IT team. In this role you will provide advanced technical support lead key technology projects and ensure our librarys digital resources are running smoothly for both staff and patrons.

Responsibilities:

  • Provide Level 2 onsite and remote troubleshooting for complex hardware and software issues.
  • Manage computer imaging deployment and mobile device management (MDM) systems.

  • Lead initiatives like phishing simulations (KnowBe4) and malware investigations to keep our network secure.

  • Organize and track progress on technology projects aimed at improving library systems.

  • Work directly with vendors and provide hands-on training to staff on new library technology and software.

Education & License Requirements:

  • An Associates Degree in Computer Science is a plus equivalent experience will be considered.

  • 12 years of experience maintaining IT systems is preferred.

  • Must have a valid State of Ohio Drivers License.
Skills Knowledge and Abilities
  • Knowledge of: Windows various software packages general networking applications troubleshooting techniques networking concepts wireless systems infrastructure troubleshooting security tools malware investigation and cybersecurity awareness platforms.

  • Ability to: work independently on complex technical issues and manage multiple priorities to learn new technology systems and interact professionally with staff vendors and external partners.
  • Skill in operating and supporting computer hardware peripherals and software applications.
Benefits
  • Health Dental and Vision Insurance
  • 9 paid holidays and 3 floating holidays
  • 186 hours of PTO earned annually
  • Employee Assistance Program
  • Retirement plan: OPERS- Mandatory 10% employee contribution 14% employer contribution


Required Experience:

Senior IC

MUSKINGUM COUNTY LIBRARY SYSTEMSENIOR TECHNOLOGY ASSISTANTLOCATION: John McIntire 220 N. Fifth Street Zanesville OH 43701SALARY:$19.99 - $21.74 (40 hours a week Varied Schedule)CLOSING DATE: January 30 2026The Muskingum County Library System is seeking a Senior Technology Assistant to join our IT te...
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Key Skills

  • Active Directory
  • Data Entry
  • Customer Service
  • Company Website
  • office supplies
  • desk support
  • POS
  • Troubleshoot
  • Computer System
  • laptops
  • Printers
  • Setup
  • Powerpoint
  • hardware
  • Technical Support

About Company

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The official web site of the Muskingum County Public Library (Ohio)

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