Safety Specialist KCJC

The Safety Specialist KCJC ensures and provides direct and related security services at the Kenosha County Job Center/ Human Services Building.

RESPONSIBILITY LEVEL:

The Safety Specialist provides services related to safety at the Kenosha County Job Center/Human Services Building. The Safety Specialist assists with controlling building access by greeting screening answering questions and directing visitors/participants; this position involves providing concierge-style customer service for everyone who enters the Kenosha County Department of Human Services. The customer needs are addressed while assuring a safe work environment. The Safety Specialist identifies vendors and contracted staff who are required to complete the KCDHS Visitor Access Log and assigns Visitor ID cards to staff and visitors when appropriate. The Safety Specialist responds to safety and medical emergencies and intervenes when needed to prevent disruptive or potentially harmful situations from occurring. The Safety Specialist should have knowledge of safety related practices policies procedures and use of effective verbal de-escalation techniques.

PRINCIPAL DUTIES:

1. Provide building access services including greeting screening and directing visitors / participants while stationed at the entrance of KCJC/HSB.

2. Provide specialized assistance to visitors/participants who are unfamiliar with the service delivery at KCJC/HSB. This includes helping visitors/participants navigate the resources available from the Kenosha County Department of Human Services.

3. Provide temporary / visitor IDs to approved staff and visitors. Identify visitors/vendors who are required to complete the KCDHS Access Log.

4. Provide an effective visible deterrence to crime and prohibited activities through patrolling the facility and adjacent grounds when not stationed at the KCJC/HSB entrance.

5. Conduct initial investigations of discovered and/or reported incidents and prepare detailed accurate and legible written reports.

6. Respond to evaluate and/or treat Medical Emergencies within the facility within the guidelines of the DHS Emergency Procedures.

7. Respond to and actively intervene in situations involving agitated aggressive or disruptive persons within the facility following the guidelines of the KCDHS Emergency Policies and Procedures.

8. Monitor KCJC/HSB; be alert and watchful for any activities which could result in the injury to a person or the damage or loss of facility property.

9. Communicate in an effective professional manner to visitors participants employees and supervisors.

10. Maintain a positive working relationship with all facility personnel.

11. Maintain a thorough working knowledge of the facility the DHS Emergency Policies Procedures and the service delivery of the divisions/agencies collocated at KCJC/HSB.

12. Maintain a thorough working knowledge of the resources available from the Kenosha County Department of Human Services.

13. Attend Safety/Security Advisory Groups as scheduled.

14. Represent the DHS Safety Coordinator at Safety/Security meetings in her absence.

15. Complete any required reports and/or documentation within 24 hours of the incident as per the DHS Emergency Procedures.

16. Provide input in the planning and implementation of the DHS Emergency Policies and Procedures.

17. Responsible for completing all other job duties/responsibilities as assigned.

REQUIREMENTS:

1. High school diploma or GED minimum.

2. A combination of experience with safety/security and customer service including developed soft skills to work within a public contact environment. Safety / security background preferred.

3. Certification in First Aid CPR and use of an AED (or willingness to become certified upon employment).

4. Crisis Intervention Partner Training within 12 months of employment.

5. Training/certification in Bloodborne Pathogens.

CORE COMPETENCIES:

1. Excellent public relations and interpersonal communications skills.

2. Knowledge of safety related practices and procedures and effective de-escalation techniques.

3. Ability to work with and retain information confidentially in both written and verbal form.

4. Ability to respond effectively and efficiently to emergency situations.

5. Ability to work independently with little supervision.

6. Basic computer skills using Windows and Microsoft Office (Outlook Word Excel)

7. Ability to communicate and work in a professional manner in a multi-agency environment with all levels of staff.

8. Ability to prepare reports and document information.

9. Friendly and professional demeanor.

PHYSICAL/SENSORY DEMANDS:

1. Good mental and physical health.

2. Ability to walk sit or stand for periods of time exceeding 60 minutes.

3. Ability to run climb and/or carry fire extinguishers weighing up to 50 pounds.

4. Ability to communicate effectively and professionally in both verbal and written form with customers co-workers supervisors and subordinates.

5. Ability to assist a sick and/or injured person weighing in excess of 75 pounds get into a wheelchair or stationary chair.

6. Ability to perform duties in adverse weather conditions including but not limited to extreme cold heat dry or wet conditions.

7. Able to function in an area with possible exposure to blood and other potentially infectious material.

Required Experience:

IC