At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. Our critical communications video security and command center technologies support public safety agencies and enterprises alike enabling the coordination thats critical for safer communities safer schools safer hospitals and safer businesses. Connect with a career that matters and help us build a safer future.
- The Customer Support & Field Engineer role operates at various levels within the organization and across projects. The specific level assigned depends on the size and complexity of the project or activity as well as the individuals experience and position within the organization. This role can be fulfilled at any stage within the TS career ladder. Typically engineering at lower levels focus on smaller projects or specific elements of larger projects and work under closer supervision while those at higher levels may take on more complex assignments with greater autonomy.
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Required Qualifications:
1. Bachelors degree in Engineering (Telecommunications Electrical or Electronics).
2. Minimum of 2 years experience in the telecommunications field; IT experience is a plus.
3. High or medium proficiency in both Spanish and English.
4. Strong customer service orientation with a proactive approach and a focus on exceeding customer expectations.
5. Willingness and ability to travel as required (when business conditions allow).
6. Demonstrated autonomy and empowerment with readiness to take on increasing responsibilities.
Preferred Qualifications:
1. Any networking certification. (CCNA. CCNP COMP TIAETC)
2. Solid knowledge of networking principles.
3. Experience with server management (ESXI vSphere KVM).
4. Technical expertise in Motorola Solutions portfolio (DMR ASTRO DIMETRA Express).
5. Experience working in cross-cultural and cross-language teams.
6. Field engineering experience with Motorola Solutions products including direct customer management.
7. Eagerness to learn about new products and related services.
system experience
Travel Requirements:
Ability and willingness to travel as needed for project and customer support activities.
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.
Required Experience:
IC
Motorola Solutions, Inc., incorporated on March 9, 1973, is a provider of communication infrastructure, devices, accessories, software and services. The Company operates through two segments: Products and Services. It serves global customer base spanning federal, state, county, provin ... View more