Customer Service Pharmacy Technician
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Job Location:
Phoenix, NM - USA
Hourly Salary:
$ 21 - 23
Posted on:
8 hours ago
Vacancies:
1 Vacancy
Job Summary
Our Company
PharMerica
Overview
Join our PharMerica team! PharMerica is a closed-door pharmacy where you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients. We offer anon-retail pharmacy environment. Our organization is in high growth mode which means advancement opportunities for individuals who are looking for career progression!
We offer:
- DailyPay
- Flexible schedules
- Competitive pay
- Health dental vision and life insurance benefits
- Company paid STD and LTD
- Tuition Assistance
- Employee Discount Program
- 401k
- Paid time off
Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals rehabilitation hospitals long-term acute care hospitals and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!
Responsibilities
Our Customer Service Pharmacy Technician coordinates communication between pharmacy providers and facilities while resolving prescription issues in a timely efficient courteous responsive reliable and respectful manner.
This person will:
- Answer and submit inquiries regarding patient information and medication therapies
- Take requests for refill orders out on pass patient discharge orders and special delivery requests
- Assist the pharmacist with facility and physician office communications
- Obtain patient information for our database by calling patient care representatives and physician offices
- Utilize judgement in knowing when to escalate issues to the management level
- Utilize various programs such as Outlook Excel and Microsoft Word
- Complete assigned projects upon request in a timely manner
- Perform other tasks as assigned
Qualifications
- High school diploma or equivalent is required
- One year of previous experience with direct client communication - customer service
- Prior healthcare/pharmacy experience preferred
- Strong computer and data entry skills
- Must have good oral communication skills attention to detail and problem solving skills
- Pharmacy Technician Certification preferred
About our Line of Business
Salary Range
Required Experience:
IC
Key Skills
- Load & Unload
- LTC Pharmacy
- Typing
- Inventory Control
- Customer Service
- Hospital Experience
- Pharmacy Software
- Communication skills
- Math
- Pharmacy Technician Experience
- Order Entry
- Compounding Medications
About Company
Welcome to SpringHealth Behavioral Health & Integrated Care where we assist those we serve in reaching their highest level of independence.
