Customer Success Intern
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
- Assist in responding to customer inquiries via chat email and phone call
- Learn and apply product knowledge to support customer needs effectively
- Escalate complex issues appropriately and follow up to ensure resolution
- Document customer feedback issues and suggestions accurately
- Support customer onboarding and education initiatives
- Collaborate with team members to improve customer satisfaction and retention
- Maintain a professional empathetic and solution-oriented tone with customers
- Strong written and verbal communication skills
- Good interpersonal and listening skills
- Adequate computer literacy and ability to learn new tools quickly
- A positive growth-oriented mindset
- Ability to work well in a team and independently
- Previous customer success experience is a plus but not mandatory
Required Experience:
Intern
Key Skills
- Campaigns
- Abinitio
- AutoCAD 3D
- Hardware & Networking
- Customer Support
- Arabic
About Company
Piggytech is on a mission to give everyone the power to better manage and grow their own finances. We are committed to providing employees with a progressive and open-minded work environment. Our workplace is diverse, and we model this after our culture of openness and collaboration.
