Client Services Associate
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Job Location:
Leesburg, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Dunlap Bennett & Ludwig is currently seeking aClient Services Associate to join our legal team. This position will serve as a vital connection between our clients and attorneys. This role is perfect for someone who thrives in a fast-paced environment enjoys problem-solving and takes pride in delivering exceptional client experiences. The opening is current onsite at our Leesburg VA office; however this office will be relocating to the Ashburn/Herndon area within one year.
Responsibilities:
Dunlap Bennett & Ludwig is a successful fast-growing veteran-owned law firm with more than 70 outcome-focused attorneys advising and representing national and international legal matters. Our firm offers a depth of knowledge without sacrificing the high-touch service our clients demand. Our attorneys hail from the most respected law schools big law and a variety of diverse addition to former military government agency and corporate experience the partners at DBL average more than twenty years of high-level relevant legal experience.
Dunlap Bennett & Ludwig is an equal opportunity employer and welcomes candidates with diverse personal and professional backgrounds. We also participate in E-Verify. DBL offers a rewarding work environment that provides an opportunity to advance and grow.
Responsibilities:
- Serve as the primary point of contact for existing and prospective clients building sustainable relationships through responsive and professional communication.
- Handle high-volume inbound and outbound calls actively listen to client needs and provide helpful solutions to their concerns.
- Act as liaison between clients and attorneys ensuring seamless communication and service.
- Answer phones professionally direct callers to appropriate personnel and attorneys.
- Meet personal and Client Service team targets and call handling quotas.
- Perform other administrative tasks as assigned.
- Minimum of 1 to 2 years preferred experience answering and taking phone calls.
- Strong written and verbal communication skills.
- Exceptional attention to detail and accuracy.
- Superior organizational and multitasking abilities with time management.
- Capacity to work independently prioritize effectively and meet deadlines.
- Positive professional attitude and strong interpersonal skills.
- Must have working knowledge of Office 365 Microsoft Outlook and Teams.
- Comprehensive benefits package (medical dental vision life STD LTD)
- 401(K) plus matching
- Generous paid time off including your birthday
- Work-Life Balance: No Nights or Weekends!
Dunlap Bennett & Ludwig is a successful fast-growing veteran-owned law firm with more than 70 outcome-focused attorneys advising and representing national and international legal matters. Our firm offers a depth of knowledge without sacrificing the high-touch service our clients demand. Our attorneys hail from the most respected law schools big law and a variety of diverse addition to former military government agency and corporate experience the partners at DBL average more than twenty years of high-level relevant legal experience.
Dunlap Bennett & Ludwig is an equal opportunity employer and welcomes candidates with diverse personal and professional backgrounds. We also participate in E-Verify. DBL offers a rewarding work environment that provides an opportunity to advance and grow.
Required Experience:
Manager
Key Skills
- Aeronautical
- Anti Money Laundering
- ASP.NET
- Dcom
- ABAP
- Manufacturing
About Company
Dunlap Bennett & Ludwig is a veteran-owned firm with outcome focused attorneys advising and representing clients in national and international legal matters.
