Investigative Operations Manager (Internal Only)

Responsibilities include but are not limited to

Respond to critical incident scenes that OII is investigating. May serve as Incident Commander at the scene.

Leads OIIs Operational Implementation

• Work with the fleet coordinator to identify the business needs for all vehicles used by the investigative and evidence technician staff.
• Operational implementation of OIIs regional field offices by partnering with the Office of Financial Management to identify specific locations.
• Develop and manage timelines coordinate equipment and ensure staff have the resources necessary to carry out the mission for OII.
• Participate in the requirements gathering and the development and implementation of the Records Management System (RMS) Mark43.
• Troubleshoot bottlenecks or escalated cases requiring intervention or reallocation.
• Offer recommendations to leadership for process improvement and strategic growth.

Standardization

• Develop a system of standardization to ensure to the extent possible that regional offices operate and conduct investigations in accordance with established OII protocols and methods.
• Monitor and conduct inspections of regional offices to verify consistency and report findings to the Director of Investigations.
• Provide input for performance reviews and appropriate training programs.

Investigation Assessment

• Facilitate and/or conduct post-investigation assessment to identify emerging trends new best practices investigation highlights and shortcomings unanticipated obstacles and lessons learned and report findings to the Director of Investigations.
• Assist in reviewing investigative reports for accuracy completeness and adherence to agency standards.
• Ensure all investigative activities comply with state and federal laws
• Maintain evidence handling protocols and chain-of-custody integrity.
• Conduct internal audits of processes and report findings to the Director of Investigations.
• Recommend certification and continued education for investigative personnel.
• Maintain the tracking of scheduling rotations and on-call assignments.

Recruitment

• Assist with recruiting and outreach activities for all levels of investigative positions used by OII.
• Assist with screening interviewing and recommending candidates for Investigator Senior Investigator and Regional Investigations Supervisor positions and other positions as needed.
• Interview panel participant when interviewing for Senior Investigator and Regional Supervisor positions.

Required / Minimum Qualifications:

• Experience conducting criminal investigations including knowledge of criminal law investigative techniques evidentiary rules and chain-of-custody protocols.
• Experience in a progressively responsible leadership or operational management role preferably in a law enforcement investigative or regulatory environment.
• Skill in operational planning and implementation including coordinating facilities equipment technology and timelines across multiple locations.
• Ability to develop and monitor standard operating procedures to ensure consistency and compliance across regional operations.
• Experience conducting audits inspections or quality-assurance reviews of investigative or operational processes.
• Skill in analyzing investigative reports and operational data to identify trends risks and areas for improvement.
• Strong interpersonal written and verbal communication skills.
• Ability to recommend and assess training needs certifications or continuing education for investigative staff.
• Ability to maintain confidentiality and manage sensitive information appropriately.
• Demonstrated ability to apply critical thinking and sound judgment in complex situations.

• An advanced degree in law enforcement criminal justice public administration or Juris Doctor (J.D.) from an accredited law school.
• Knowledge of Washington State public records open meetings ethics and contracting/procurement laws and rules.

How to Apply
Interested We would love to hear from you. Click Apply at the top of this page to start your application (you can save the application and come back to it if needed). In your submission please include the following:

1. Aletter of interestthat describes how you specifically meet the qualifications of the position.
2. A current resumethat details your applicable experience and qualifications.

We will review all applications as they are received and contact the top applicants to interview for this position. Because we base our selection on the information you provide we recommend submitting a tailored resume outlining the knowledge skills and abilities you possess that address the qualifications described above. To be considered for this position candidates must meet the required/minimum qualifications.