AI Enablement Specialist

SoftPro

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profile Job Location:

Raleigh, WV - USA

profile Monthly Salary: Not Disclosed
Posted on: 20 hours ago
Vacancies: 1 Vacancy

Job Summary

About SoftPro
SoftPro is the nations leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF) SoftPros technology solutions are trusted by thousands of law firms and title companies across the country and play an essential role in residential and commercial real estate transactions. Our headquarters is in Raleigh North Carolina.

Why Join SoftPro
We believe in taking care of our people and fostering a culture of excellence. Heres what we offer:
  • Comprehensive Benefits: Medical dental vision disability and more
  • Financial Wellness: 401(k) with company match and Employee Stock Purchase Plan
  • Generous Paid Time Off: vacation holidays and parental leave
  • Flexibility: Some positions are eligible for 100% remote work plus hybrid options for those living near our Raleigh HQ

Award-Winning Culture
SoftPro has received national recognition for our outstanding customer service and innovative products. We were recently named a 2025 Best Place to Work by the Triangle Business Journalan honor weve earned 13 times since 2012!

Join Us and Live Our Core Values
At SoftPro our success is built on the principles we live every day:
  • Deliver AMAZING Customer Service
  • Be an AWESOME Teammate
  • Adopt a Sense of Urgency
  • Innovate to be Efficient
  • Produce Quality Work
  • Take Initiative
  • Go the Extra Mile

If these values resonate with you wed love to have you on our team!


What are we looking for
SoftPro is seeking a R&D AI Enablement Specialist to join our R&D/Product organization to help our developers quality assurance and DevOps engineers embrace AI based processes and tools in their day-to-day workflows. This position can be based in our Raleigh NC office or can be remote. Remote employees will need to work East Coast hours.

What will I do as a R&D AI Enablement Specialist at SoftPro
The primary responsibility of the R&D AI Enablement Specialist will be to fully immerse themselves in our developers QA DevOps and Site Reliability engineers day-to-day workflows and help them implement best-in-class AI tools in their workflows to help ensure that their experience with these tools and overall experience is the best it can be. This position will report to the R&D Leadership.

Responsibilities and Duties as an R&D AI Enablement Specialist
Be an expert in how software is developed tested and delivered
  • Have a deep knowledge of modern software development practices including tools frameworks continuous integration (CI) and delivery (CD) workflows
  • Have direct hands on experience in developing or testing software or in a DevOps or Site Reliability Engineering (SRE) capacity.
Understand implement and measure the impact of the AI tools available to developers QA DevOps engineers and SREs
  • Act as a Subject Matter Expert (SME) to stakeholders in helping choose the appropriate tools metrics and implementation approaches.
  • Implement the currently available AI tools in the appropriate places in our Software Development Lifecycle
  • Provide Proofs-of-Concept or Starter projects for teams so that they can utilize these tools quickly and efficiently
  • Design and conduct pilot programs for implementation of new tools and technologies.
  • Measure the adoption of these tools.
  • Clearly demonstrate the benefits and drawbacks of these tools by choosing the appropriate metrics and measuring them.
  • Continuously enhance your knowledge by experimenting with new use cases tools processes and broader industry trends.

Manage a community of practice
  • Evangelize the benefits and drawbacks of AI tooling and processes to the user community via internal communication channels.
  • Communicate how to utilize these tools responsibly and without compromising code and application security.
  • Using the adoption and usage metrics identify areas of improvement and implement any practice changes necessary to improve outcomes.
  • Host Lunch-and-Learns to provide opportunities for the community members to share their experiences with the broader community
  • Conduct surveys to understand the user communitys perceptions of the use of AI tools and their satisfaction with their implementation and changes to their quality of work
  • Document best practices and share with the members of the community.


What skills do I need to be a successful R&D AI Enablement Specialist at SoftPro
  • Minimum of 4 years experience as a Developer QA DevOps or Site Reliability Engineer
  • Hands-on experience with the Microsoft development stack (Visual Studio Code and Visual Studio 2022 or later) Azure
  • Hands-on experience with AI coding assistants and testing/QA tools such as GitHub Copilot Codex Claude Code Cursor etc. as part of the software development lifecycle
  • Demonstrated experience in implementing AI technologies in existing products services or SDLC and codebases.
  • Excellent ability to communicate with technical audiences
  • Proven ability to influence teams without formal authority and to convince skeptical audiences
  • Excellent verbal and written communication with stakeholders customers dev teams and executive management
  • Ability to multi-task meet deadlines and work in a fast-paced environment.
  • Must be detail-oriented highly organized and results-driven.
  • Financial services or real estate industry experience highly desirable


Why Youll Love Working Here
  • Be part of a supportive fun team that values innovation and collaboration.
  • Enjoy opportunities for professional growth and continuous learning.
  • Make a real difference by helping customers succeed with tools that power the real estate industry.

Ready to Make an Impact
Join a team that values innovation collaboration and excellence. Apply today and discover why SoftPro is consistently recognized as one of the Best Places to Work!

Equal Opportunity Employer
FNF its affiliates and subsidiaries is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex age disability protected veteran status national origin sexual orientation gender identity or expression (including transgender status) genetic information or any other characteristic protected by applicable law.


Required Experience:

IC

About SoftProSoftPro is the nations leading provider of real estate closing and title insurance software. A division of Fidelity National Financial (NYSE: FNF) SoftPros technology solutions are trusted by thousands of law firms and title companies across the country and play an essential role in res...
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Key Skills

  • Sales Experience
  • Crane
  • Customer Service
  • Communication skills
  • Heavy Equipment Operation
  • Microsoft Word
  • Case Management
  • OSHA
  • Team Management
  • Catheterization
  • Microsoft Outlook Calendar
  • EHS

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With over 60,000 users, SoftPro's industry-leading closing software has everything you need to make your transactions processes sleek and secure.

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