Underwriting Operations Team Leader

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About Everest:

Everest is a global leader in risk management rooted in a rich 50 year heritage of enabling businesses to survive and thrive and economies to function and flourish. We are underwriters of risk growth progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders who care deeply about our impact on communities and the wider world.

About the Role:

Situated within Everests Operations Department this role is dedicated to providing expert coaching and support to a team of Underwriting Assistants across diverse insurance products including Property Casualty Energy Marine and other specialty lines.

You will drive operational excellence by ensuring accurate data management producing vital operational reports and developing comprehensive procedure manuals. Additionally this position focuses on delivering continuous improvement in productivity and customer satisfaction implementing strategic process changes in response to regulatory and market reforms and providing essential business systems support and training to enhance overall team performance.

This position will be based from our London office with a hybrid schedule of working two days remote each week.

Role & Responsibilities (include but not limited to):

• Collaborate with Underwriting Operations Managementto oversee daily business unit operations ensuring robust control over underwriting operational processes and credit guidelines.

• Monitor systems and proceduresto ensure alignment with Everests best practices and verify that underwriting support services meet defined quality standards and service level agreements.

• Drive operational efficienciesby implementing standardized systems and workflows while managing process changes driven by market reforms regulatory updates or the adoption of best practices.

• Coordinate business and technical inputsfor system change requests including requirements gathering project specifications test plans and the creation of procedural documentation.

• Cultivate strong collaborative relationshipswith international business units offshore service partners underwriting teams and key stakeholders across the organization.

• Generate operational reports metrics and data analysisto support strategic decision-making and provide visibility to the Operations management team.

• Manage exception reportsand resolve discrepancies promptly to maintain data integrity within Everest Underwriting Systems specifically regarding premium estimates and exposures.

• Coach and empower the teamon system usage serving as the primary contact for training and troubleshooting to ensure Underwriters and Underwriting Assistants effectively utilize available tools and resources.

• Partner with managementto support the professional development and performance review processes for Underwriting Assistants.

Qualifications:

• Relevant experience of working for a Lloyds Syndicate or London Company Market ideally in an underwriting support or syndicate supervisor role.

• Knowledge of Underwriting Operations.

• Knowledge of some or all of the following classes of business is desirable; Property Accident & Health Financial & Professional Liability Casualty Marine Energy Credit and Political Risk.

• Intermediate level of MS Office including Excel.

• Experience using Xchanging IRIS or other Lloyds underwriting systems.

• Use of Document Management & Workflow systems.

What if I dont meet every requirement At Everest we are dedicated to building an inclusive and authentic workplace. So if you are excited about this role but your past experience doesnt align perfectly with every element in the job description we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

Our Culture

At Everest our purpose is to provide the world with protection. We help clients and businesses thrive fuel global economies and create sustainable value for our colleagues shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Clickhereto learn more about our culture.

• Our Valuesare the guiding principles that inform our decisions actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.
• Our Colleague Behaviorsdefine how we operate and interact with each other no matter our location level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues and the global communities we serve.

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