Lead Expeditor
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Job Location:
Tucson, AZ - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Join the team at Westin La Paloma Resort as a Lead Expeditor where youll play a key role in creating memorable dining experiences for our guests. Were looking for service-oriented individuals who excel in a dynamic hospitality setting and take pride in providing attentive and efficient support.
Job Summary:
The Full-Time Lead Expo plays a critical role in ensuring a smooth and efficient flow of service between the kitchen and front-of-house. This position is the communication hub during service inspecting each plate for quality and presentation calling out orders to the kitchen and organizing tickets for timely delivery. The Lead Expo also provides guidance and training for other expo staff and food runners ensuring consistency in standards and service excellence every day. This position also participates in the department tip pool offering additional earning potential based on overall team performance.
Key Responsibilities
- Service Flow & Coordination:
- Lead the pass during service prioritizing and organizing tickets to ensure accurate timely food delivery.
- Communicate clearly with chefs and FOH staff to coordinate timing for multi-course service.
- Ensure seat numbers and table positions are correctly assigned for every dish.
- Quality & Accuracy Control:
- Check each plate for correct presentation temperature portion size and ticket accuracy before release.
- Identify and correct any errors with the chef prior to serving.
- Verify that all garnishes sauces and sides are included.
- Serve as the primary point of contact for expo operations during shifts.
- Train and mentor new expo team members and food runners.
- Lead by example in professionalism efficiency and teamwork.
- Maintain professional solution-focused communication between BOH and FOH.
- Monitor ticket times and address delays proactively.
- Pace food delivery for large parties and special events.
- Keep the pass stocked clean and organized throughout service.
- Rotate and replenish plates ramekins and smallware as needed.
- Follow all safety and sanitation procedures.
- Assist with food running as needed during high volume.
- Support FOH with table clearing or resetting if necessary.
- At least 6 months experience as an expo food runner or in a similar high-volume restaurant environment.
- Strong understanding of plating standards timing and food safety.
- Ability to thrive in a fast-paced environment while maintaining attention to detail.
- Leadership and communication skills that inspire teamwork.
- Professional appearance and demeanor at all times.
- Reliable attendance and flexibility to work weekends evenings and holidays.
- Ability to lift 2550 lbs and stand/walk for long periods.
- Participation in the department tip pool providing additional earning potential based on team service performance.
Key Skills
- Culinary Experience
- Restaurant Experience
- Time Management
- Kitchen Experience
- Forklift
- Procurement
- Taleo
- Hospitality Experience
- Communication skills
- SAP
- Manufacturing
- MRP
About Company
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area, ... View more
