Master Data Operations Manager

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Position Overview:

The Master Data Operations Manager is responsible for leading the day-to-day operations of the Master Data function ensuring high-quality accurate and reliable data that supports critical business processes across global manufacturing and distribution operations.

This role will define manage and continuously improve processes governing the creation maintenance and governance of master data. The Manager will lead a team of data subject-matter experts and analysts oversee master data tools and platforms establish metrics and drive continuous improvement in data quality efficiency and customer service.

Key Responsibilities:

Master Data Operations

• Lead daily Master Data operations including execution of processes for master data creation maintenance and updates
• Define document and continuously improve standardized master data processes with a focus on efficiency accuracy quality and customer service
• Establish and publish operational metrics set performance targets and drive continuous improvement initiatives
• Oversee and optimize the use of master data tools and technologies including SAP STIBO/STEP (PIM) Winshuttle and RPA solutions
• Partner closely with IT teams to monitor troubleshoot and improve data flows and integrations across systems

Data Quality & Governance

• Establish and enforce master data standards governance policies and procedures to ensure data integrity across systems
• Define track and report data quality metrics; lead data cleansing and remediation efforts in collaboration with stakeholders
• Maintain a centralized data documentation repository including data dictionaries field definitions and business rules
• Support training and enablement of business stakeholders on master data standards and processes
• Drive enterprise data governance initiatives including identifying data owners facilitating governance councils and improving stakeholder engagement

Team & Resource Management

• Lead and develop a team of employees contractors and third-party service providers to ensure service levels and operational coverage
• Plan and manage resource allocation to support business priorities
• Attract hire develop and retain high-performing team members
• Support career development through coaching feedback and meaningful development plans
• Manage third-party vendors and service providers to ensure performance against defined SLAs and metrics
• Communicate effectively with cross-functional partners and leadership

Innovation & Continuous Improvement

• Serve as a subject-matter expert in Master Data Management operations and governance best practices
• Identify performance gaps and lead process improvement initiatives to enhance efficiency and data quality
• Stay current on industry trends and emerging technologies in MDM contributing to IT strategy and roadmap discussions
• Foster a culture of continuous learning innovation and improvement

Leadership and Communication:

• Lead with clarity accountability and integrity while modeling company values
• Communicate complex data concepts in a clear practical manner to both technical and non-technical stakeholders
• Build strong trusted relationships across IT Operations Supply Chain Manufacturing and Commercial teams
• Influence and align stakeholders around data standards governance practices and process improvements
• Provide regular updates to leadership on performance metrics risks and improvement initiatives
• Foster a collaborative inclusive team environment that encourages feedback learning and continuous improvement
• Coach and mentor team members to strengthen technical capabilities ownership and professional growth

Expected Skills and Qualifications:

• Bachelors degree in information systems Data Management Computer Science or related field (or equivalent experience).
• 8 years of hands-on experience in Master Data Management with a strong background in SAP Master Data within a global environment.
• 3 years of people leadership experience managing internal and/or external teams.
• Functional experience with Product Information Management (PIM) systems including product data workflows and workflow governance.
• Working knowledge of eCommerce platforms and product catalog data integration.
• Proven ability to establish standardized data processes governance frameworks and SLAs.
• Hands-on detail-oriented approach with a passion for operational excellence.
• Familiarity with integration concepts (APIs middleware batch processing) connecting ERP PIM and eCommerce systems.

Preferred Skills & Qualifications:

The annual base salary range for this position is $135000 - $155000. The actual pay will be determined based on factors such as location experience skills and addition to the base salary employees may be eligible for discretionary bonuses and a comprehensive benefits package.

Discover a Fulfilling Career:

At Composites One our Team Members are the cornerstone of our success. Each role is essential in helping us provide exceptional service to our Customers. We cultivate a culture of empowerment and opportunity fostering both personal and professional growth.

We believe in driving success and appreciating achievement. Our Team Members are eligible for annual bonuses and profit sharing because when the company thrives we all benefit. Join us and be part of a Team where your hard work and dedication are valued and together we achieve great things.

Respect Teamwork and Communication are Woven into our Core Values:

Our guiding principle of Respect Teamwork and Communication embodies the spirit of our Core Values. We uphold these principles every day as we strive to make a positive impact for our Customers our Team and the world around us.

Benefits:

Explore our comprehensive health retirement wellness and professional growth programs in detail here.

Commitment to Diversity Equity and Inclusion

At Composites One all qualified applicants are considered for employment without regard to race color religion sex national origin age marital status sexual orientation gender identity veteran status disability or other protected classification as defined by applicable law and regulation.

ADA Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request accommodation please contact the ADA Coordinator by email at .

Required Experience:

Manager