Growth Support Specialist
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Job Location:
Monthly Salary:
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Customer Service CRM & Lead ISA
We are seeking a Growth Support Specialist to serve in a hybrid Inside Sales Agent (ISA) role that combines customer service CRM database management and proactive lead nurture. This position plays a critical role in supporting business growth by maintaining strong follow-up systems and delivering a high-quality client experience with opportunities for performance-based bonuses tied to results and contributions.
Inside Sales Agent (ISA) Lead Nurture
- Proactively contact new existing and inactive leads via phone text and email
- Nurture leads to uncover motivation timing and readiness to buy or sell
- Consistently follow up using CRM tasks notes and workflows
- Qualify leads and provide warm hand-offs to licensed agents
- Track conversations outcomes and engagement within the CRM
CRM Database Management
- Maintain accurate and up-to-date CRM records
- Clean tag and segment the database for targeted outreach
- Ensure follow-up compliance and task completion
- Run basic reports and share insights with leadership
Customer Service Client Support
- Provide timely and professional responses to clients and lead inquiries
- Assist with scheduling shared inbox management and follow-ups
- Support client reviews and client appreciation initiatives
- Assist with operational and administrative tasks as needed
- Prior real estate experience required
- Previous inside sales or ISA experience required
- Active New Jersey real estate license OR willingness to obtain within the first month of hire
- Strong phone presence and communication skills
- Highly organized with strong follow-up discipline
- Ability to work 30 hours per week in the office with flexibility for future growth
Required Experience:
IC
Key Skills
- Children Activity
- Access Control
- Human Resources Administration
- Government
- Actuary
- Hydraulics
About Company
The Karen Peters Group is the #1 top-producing Group at Coldwell Banker Realty and Karen Peters is the #1 Agent in Wayne Township. With more than 30 years of industry experience, our group consistently ranks as a top producer in New Jersey and nationally. We are rapidly expanding in N ... View more
