Security Manager
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Job Location:
Yearly Salary:
Experience Required:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Role: Security Manager
Salary: 35000 per annum
Reporting to: Associate Director Key Accounts
Anchor Group Services is seeking an experienced and proactive Security Manager to lead the security operation at a busy shopping centre. This is a key role requiring strong leadership excellent communication skills and the ability to deliver a safe secure and customerfocused environment. You will work closely with the on-site Cleaning Services Manager to ensure seamless service delivery across the centre.
About the Role
As Security Manager you will take full ownership of the security contract leading a team of security professionals and ensuring all operational compliance and client expectations are consistently met. You will be responsible for the effective management of the Control Room CCTV operations emergency procedures staff development and client reporting.
This is a hands-on management role suited to someone who thrives in a fast-paced environment and is confident in decision-making problem-solving and building strong working relationships.
Main Responsibilities:
- Ensure the effective running of security operations
- Plan staffing levels and duty rotas to meet the needs of the location and client expectations including using Anchors time and attendance systems to manage holidays sickness and absence.
- To liaise with HR and senior management to manage site level issues including investigation disciplinary and recruitment.
- Oversee Control Room and CCTV operations ensuring GDPR and safety compliance.
- Respond to incidents accidents and customer issues with accurate reporting.
- Deliver staff training inductions and ongoing development.
- Maintain Assignment Instructions Risk Assessments and site documentation.
- Conduct appraisals welfare visits and disciplinary investigations when required.
- Hold regular client meetings complete KPI reports and support contract retention.
- Submit welfare reports surveys and documentation using live reporting tools.
Requirements
- Experience of managing large teams of varied functionality
- Demonstrate excellence in oral and written communication
- Exemplary presentation skills with experience of presenting to and engaging management and delivery teams
- Capable of managing change quickly and efficiently whilst maintaining effective service provision
- A high energy professional capable of influencing at a senior level developing excellence with internal and external partnerships
- Ability to work well with others and continue to deliver results under pressure
- Excellent interpersonal skills and an ability to establish credibility quickly
- Outstanding motivational and people management skills
- True leadership skills necessary to achieve ambitious targets
- A flexible approach and a sense of teamwork
- Proven leadership experience within the security industry
- Strong understanding of Control Room operations and GDPR
- Confident managing teams training staff and handling investigations
- Excellent communication organisation and problemsolving skills
- Competent in Microsoft 365 and Timegate (Zoho desirable)
- Professional calm under pressure and committed to high service standards
Benefits
- Access to a range of nationally recognised courses to help further your career via the Anchor Academy
- Auto Enrolment Pension (if earnings reach the minimum requirement for auto-enrolment)
- Stream - access to pay as you earn it
- Cycle to Work Scheme Available
- Free Employee Assistance Programme 24/7 including access to counselling
- Hospital Saturday Fund
- Reward and Recognition awards
Whats Next
Other companies may call this role: Site Security Manager Contract Security Manager Security Operations Lead Security Services Manager Security Contract Manager Security Duty Manager
Required Skills:
Full 5-year employment checkable history Valid frontline SIA licence DS or SG Customer Service experience and confidence to handle conflict in a correct manner Flexible to meet the job requirements Excellent communication skills both written and verbal Smart appearance and be well-groomed Reliable and punctual High level of enthusiasm and passion Ability to work in a fast-moving environment
Company Industry
Dairy Product Manufacturing / Agriculture / Construction / Mining Machinery Manufacturing / Animal Feed Manufacturing / Food Production
Key Skills
- Crisis Management
- IDS
- FedRAMP
- ICD Coding
- Military Experience
- PCI
- Business Management
- Conflict Management
- NIST Standards
- Security
- Information Security
- Encryption
