Senior UX Writer #ESC4470

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profile Job Location:

Newton, MA - USA

profile Hourly Salary: $ 55 - 68
Posted on: 4 hours ago
Vacancies: 1 Vacancy

Job Summary

What’s in it for you!
  • Tremendous career advancement opportunities!
  • Fitness Centers/Gym Subsidies and fitness trackers!
  • Health and wellness programs!
  • 401k company match!
  • Employee stock purchase plan!
  • Basic life insurance!
  • Very generous PTO plus 14 paid holidays!
  • PTO for volunteer work you are passionate about!
  • Comprehensive benefits package with dental and vision!
  • Pet Insurance!
  • Flexible spending accounts!
  • New Parents get 12 weeks of 100% PTO for birth or adoption!
  • Tuition reimbursement!
If that’s you let’s talk!
Job Type : Contract
Location : Newton Delaware
Pay : Great Pay!
Job Description

What you will be doing:

  • Craft high-impact microcopy (buttons labels menus) contextual messages (tooltips confirmations errors) and notifications that support user actions and drive adoption—creating a cohesive experience across our mobile and web ecosystem.
  • Write and refine in-app copy for key journeys (e.g. onboarding servicing payments) ensuring clarity confidence and brand alignment.
  • Define the right information at the right moment: empty states progressive disclosure help content and recovery paths that reduce friction and cognitive load.
  • Partner with Design and Research to plan and run content experiments (usability studies comprehension tests A/B tests) and iterate based on evidence.
  • Collaborate with Data/Analytics to establish content success measures (task completion comprehension error rate CSAT readability) and use insights to prioritize improvements.
  • Maintain and evolve content standards voice & tone guidance lexicons and structured content models for multi-channel use (including localization).
  • Contribute content patterns and guidance to the design system (Figma components content specs) documenting rules for naming states and reusability.
  • Ensure content meets accessibility and regulatory requirements; write to WCAG-aligned readability semantic clarity and assistive technology needs.
  • Co-define product and content hypotheses with the pod; plan research to validate language concepts and IA labels; synthesize insights into actionable content changes.
  • Conduct competitive scans and stay current on industry best practices in UX content and content design.
  • Map content across journeys and states; identify inconsistencies debt and opportunities for simplification; create content strategies for epics and features.
  • Operate as the pod’s content lead: participate in backlog grooming stand-ups and ensure content is implemented correctly and localized effectively.
  • Provide clear content specifications.
  • Write edit and proof content with high standards for accuracy grammar and brand voice; support cross-functional collaboration.

Experience you will need:

  • 4–6 years in UX Writing / Content Design for digital products collaborating within cross-functional teams.
  • A portfolio demonstrating clear outcome-oriented in-product writing (flows states experiments) across mobile and web.
  • Mastery of concise action-oriented microcopy; proficiency with information hierarchy IA labels and error/recovery messaging.
  • Experience planning and interpreting usability and A/B tests; strong articulation of content decisions using data and research.
  • Fluency with Figma and content tooling (e.g. content libraries string management); ability to produce developer-ready content specs.
  • Excellent written and verbal communication; strong presentation skills and the ability to explain rationale to technical and non-technical audiences.
  • Strong organization and time-management skills; ability to manage multiple tracks and incorporate feedback quickly.
Our client asked me to submit 3 great people within the next few days. We work directly with the hiring manager and can arrange interviews within a few days
Frank Frohlich

#INDEH123
What’s in it for you! Tremendous career advancement opportunities! Fitness Centers/Gym Subsidies and fitness trackers! Health and wellness programs! 401k company match! Employee stock purchase plan! Basic life insurance! Very generous PTO plus 14 paid holidays! PTO for volunteer work you are pas...
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Company Industry

IT Services and IT Consulting

Key Skills

  • Content Management Systems
  • Enterprise Software
  • HR Sourcing
  • Information Architecture
  • Technical Writing
  • User Research
  • Adobe Captivate
  • Copywriting
  • Figma
  • Content Strategy
  • Taxonomy
  • Writing Skills