Payroll Supervisor

Director reports: 2-3

The role includes the following:

Essential Functions*:

Payroll delivery

• Responsible for delivering quality and on time payroll to MUFG employees in the Netherlands

• Act as the first point of contact and subject matter expert for any MBE payroll projects

• Act as the first point of contact for payroll support andbe responsible forestablishingand preserving strong relationships with internal clients providingaccurateandtimelycustomerserviceand resolving payroll queries and transactions including complex issues within agreed service levels.

• Responsible and accountable for escalating any issuesin a timely mannerand own resolution.

• Responsible for ensuring collaboration with the wider HR Team advising on payroll related matters and supporting as SME with key stakeholders
  

Audit and Controls

• Responsible for payroll operational controls execution and review

• Responsible and accountable for ensuring that payroll is compliant with all regulatory policy and legislative requirements

• Responsible and accountable for keeping up to date with legislation and regulatory changesmaintainingcontinual professional development

• Being the main point of contact for completion of payroll internal and external audits and liaison with Head of HR Shared Services for sign-off

• Responsible for creating andmaintainingthe Business Continuity Planning for the payroll department

Trusted advisor within the HR Team

• Responsible for supporting the business and HR team in relation to Payroll activities.

• Responsible for educating and informing business and HR team about their role in the payroll process

• Responsible for creating/updating relevant Kizuna knowledge articles

• Be an ambassador for the One MUFG vision and bring it to life in EMEA HR.
  
  

Vendor Management

• Responsible for payroll vendor relationship management including regular service reviewsmonitoringof their performance and compliance in coordination with the procurement department.

Payroll Queries and process management

• Ensure payroll queries in the CMT are answered within SLA for the Netherlands that all requests for changes are tracked in the tool

• Ensure reporting on payroll KPIs (e.g.: pay slip accuracy payroll timelinesstaxand pension reconciliation) and for setting up action plans to improve

• Work in line with MUFG culture and payroll principlesdemonstratinghigh performance culture support in being a highly driven payroll team that is engaged and supports change

Payroll Process Improvement and Process documentation

• Accountable for suggestingdesigningand implementing process improvements and efficiencies for the payroll team to improve working practices ensuring regional/global framework alignment. Design creative solutions that contribute to achieving MUFGs vision and strategy.

• Being the main point of contact for Global Payroll activities and projects.

• Responsible and accountable formaintainingprocess documents and guidelines to include any changes to processes that are owned outside of Payroll but are processed within the team. Ensuring any changes are documentedcommunicatedand adhered to whilstmaintaininga central repository for all Payroll processes.

In order tobe successful in the role you willneed the following:

Skills and experience:

• Demonstrating detailed understanding of Dutch payroll legal framework and strong interest in other European countries payroll regulations

• Having the ability to communicate effectively informatively and with sensitivity with a wide range of employees tomaintainconfidentiality and inspire trust

• Demonstratinga high levelof literacy and numeracy sufficient to undertake complex letter writing and reports statistical analysis of performance data and complex calculations attention to detail

• Being results driven witha strong senseof accountability whilst comfortable making decisionsdemonstratingthe ability of having sound judgement

• Demonstrating a proactive motivated approach

• Managing conflicting priorities and re-prioritize work accordingly

• Demonstrating a structured and logical approach to work whilst considering innovation.

• Managing large workloads and tight deadlines andmaintaininga calm approach with the ability to perform well in a pressurized environment.

• Full Proficiency in Dutch and English

• Good knowledge of ADP as a vendor andproficiencyin usingiHCM

• Good knowledge of Global mobility employees and shadow payroll

• Excellent payroll accounting skills

• Maintain and enhance good working relationships with stakeholders and vendors across the region and globally to share best practices provide support and develop effective local policies and procedures appropriate to the Company and working in support of the One MUFG and overall Group strategy.

Personal requirements:

Integrity and Responsibility

• Balance Risk with Opportunity

• Customer Focus

• Demonstrate Global Perspective

Professionalism and Teamwork

• Drive For Results

• Collaborate and Build Partnerships

• Communicate Effectively and Professionally

Challenge OurselvesToGrow

• Influence and Inspire Others

• Lead Change & Seek Continuous Improvement

• Think Strategically

• Manage and Develop Talent

What do we have to offer:

We offer you a role in one of the largest banksofthe world in a growing and international environment.You havevarious opportunitiesto developyourselfand we will support you with that by offering various training and development possibilities.

• Wetake into accountyour home situation and your ambitions and help you tobalance work and private life.

• Monthlyteamevents.

• To work in an ambitious international environment with colleagues from different countries and cultures who strive for the best.

Additionalinformation:

Acquisition in response to this vacancy is not appreciated.

The role is based inFrankfurt. All candidates need to be willingtorelocatetoGermany. Internal employees will be supportedincase of relocation.

For more informationregardingthispositionyou can contact ourHead ofTalent Acquisitionat:@