Field Service Technician

Phoenix, NM - USA

Monthly Salary: $ 36 - 40

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Dematic Corporation is now hiring a Regional Field Service Technician. Under the direction of the Field Service Manager this position provides service and repair and service and maintenance training for installed Dematic systems and equipment. As the Dematic representative in the Customers facility this position is heavily responsible for maintaining customer goodwill toward Dematic. The primary objective is to ensure that Dematic systems have the greatest availability possible for customer use and that customers are satisfied with their Dematic system and equipment. This role can be based anywhere throughout North America preferably by an airport for travel. Overtime and occasional weekend work may be required. This role will be 100% travel.

We offer:

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

Learn More Here: provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absencecompensationand training.

The base pay range for this role is estimated to be$36 to $40 an hourat the time of posting. Final compensation will bedeterminedbyvarious factorssuch as work location education experience knowledge and skills.

Tasks and Qualifications:

What You Will DoinThis Role

Repair and maintenance ofMaterial Handling Equipment (MHE)including belt trackingcomponentadjustment/replacementcomponentlubrication etc.

Completes preventative maintenance routines documentation and procedures.

Use electrical test equipment to troubleshoot electrical circuitry.

Create and close work orders intoassetmanagement system withappropriate datato include labor hours equipment maintenance and parts used.

Troubleshoot conveyance problems and understand resources needed to resolve them.

Locate and track spare parts from inventory.

Performs complex maintenance and equipment testing to ensure they meet specifications.

Aidswith training customers tooperateequipment.

Respond to service calls and correct equipment failures and faults.

Identifyproblems as they occur and takeappropriate stepsto solve them.

What We Are Looking For

HighSchooldiploma or equivalent. Typically anAssociatesdegree or vocational technical trainingpreferred. Specialized skill training/certification preferred.

Demonstrates a senior-level knowledgeof 5-7 years of experience ina technical or specialty area.

Proven experience inareaof responsibility and successful demonstration of position and key tasks as presented above.

Ability to be customer facing whilemaintainingprofessional communications through email and in person conversations with onsite customer leadership Dematic leadership and technicians.

Responsible for leading projects teams and directingday to dayoperations and tasks toonsitemaintenance team.

Able to lift and move material up to 50 pounds each

Regular bending liftingstretchingand reaching both below the waist and above the head

Occasionally push and pull wheeled dollies loaded with products up to 100 pounds

Able to climb ladders and gangways safely and without limitation

Working conditions may include small spaces dust fumes/odors hot/cold temperatures inside/outside noise vibration standing on concrete for long hours and wet or uneven surfaces.

Strong PLC and electrical background / troubleshooting capabilities

Required Experience:

We offer:

Career Development

Competitive Compensation and Benefits

Pay Transparency

Global Opportunities

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absencecompensationand training.

Tasks and Qualifications:

What You Will DoinThis Role

Repair and maintenance ofMaterial Handling Equipment (MHE)including belt trackingcomponentadjustment/replacementcomponentlubrication etc.

Completes preventative maintenance routines documentation and procedures.

Use electrical test equipment to troubleshoot electrical circuitry.

Create and close work orders intoassetmanagement system withappropriate datato include labor hours equipment maintenance and parts used.

Troubleshoot conveyance problems and understand resources needed to resolve them.

Locate and track spare parts from inventory.

Performs complex maintenance and equipment testing to ensure they meet specifications.

Aidswith training customers tooperateequipment.

Respond to service calls and correct equipment failures and faults.

Identifyproblems as they occur and takeappropriate stepsto solve them.

What We Are Looking For

HighSchooldiploma or equivalent. Typically anAssociatesdegree or vocational technical trainingpreferred. Specialized skill training/certification preferred.

Demonstrates a senior-level knowledgeof 5-7 years of experience ina technical or specialty area.

Proven experience inareaof responsibility and successful demonstration of position and key tasks as presented above.

Ability to be customer facing whilemaintainingprofessional communications through email and in person conversations with onsite customer leadership Dematic leadership and technicians.

Responsible for leading projects teams and directingday to dayoperations and tasks toonsitemaintenance team.

Able to lift and move material up to 50 pounds each

Regular bending liftingstretchingand reaching both below the waist and above the head

Occasionally push and pull wheeled dollies loaded with products up to 100 pounds

Able to climb ladders and gangways safely and without limitation

Working conditions may include small spaces dust fumes/odors hot/cold temperatures inside/outside noise vibration standing on concrete for long hours and wet or uneven surfaces.

Strong PLC and electrical background / troubleshooting capabilities

Required Experience:

Key Skills

Athletics
English
Fund Management
ABAP
Banking & Finance
Actuary

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About Company

KION

We are a leading supplier of forklifts and warehouse equipment as well as automation technology and software solutions for the optimization of supply chains.

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