We are seeking a Customer Service Liaison to serve as a key point of contact between clients and internal teams. This role is essential in ensuring a seamless service experience maintaining strong relationships and supporting daily operations through effective communication and coordination.
The ideal candidate is detail-oriented professional and capable of handling client interactions with clarity and confidence.
Responsibilities
Act as the primary liaison between customers and internal departments
Respond to inquiries and provide accurate timely information
Coordinate service requests and ensure proper follow-up
Maintain detailed records of communications and interactions
Support operational processes to improve service efficiency
Identify client needs and assist in delivering appropriate solutions
Uphold company standards of professionalism and service quality
Qualifications :
Strong verbal and written communication skills
Professional demeanor with a customer-focused mindset
Ability to manage multiple tasks and prioritize effectively
Attention to detail and strong organizational skills
Comfort working in a structured team-oriented environment
Willingness to learn and adapt to internal systems and procedures
Additional Information :
Competitive salary ($45000 $49000)
Growth opportunities within a structured organization
Skill development and ongoing training
Supportive and collaborative work environment
Stable full-time position with long-term potential
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more