Customer Care Representatives

Bundaberg - Australia

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

AusWide Bank is proud to be part of a united financial services group MyState Bank Auswide Bank SelfCo and TPT Wealth dedicated to delivering exceptional banking experiences and helping Australians achieve more. We believe in creating an environment where everyone feels valued respected and empowered to do their best work.

The Opportunity

Were looking for a Customer Care Consultant to join our team in Bundaberg and be the first point of contact for customers engaging with Auswide Bank via phone and digital this role youll deliver efficient high-quality service identify customer needs and provide solutions that support both customer satisfaction and business outcomes.

What You Bring

To succeed in this role you will demonstrate:

Previous experience in a customer service or customer support role
Strong phone-based communication skills and active listening ability
A customer-focused approach with the ability to adapt to different personality types
The ability to multi-task prioritise work and manage time effectively
Confidence in promoting products and identifying sales or referral opportunities
A high level of accuracy professionalism and adherence to policies and procedures
A collaborative mindset and willingness to participate in team activities and training

Why You Will Love Working Here

At Auswide Bank we are committed to providing exceptional service to our customers and creating a supportive inclusive workplace for our people. You will be part of a collaborative team environment where your contribution is valued your development is supported and your success is recognised. This role offers the opportunity to build strong customer relationships while developing your skills within a trusted community-focused bank.

Ready To Join Us

If you are passionate about customer service enjoy working in a fast-paced environment and are motivated to achieve strong outcomes for customers and the business we would love to hear from you. Apply by Thursday 29th January to be considered and email with any questions.

We celebrate diversity and are committed to creating an inclusive workplace. We welcome applications from people of all backgrounds identities and abilities. If you need adjustments during the recruitment process please let us know.

Employment with MyState Limited is subject to background checks including Bankruptcy Police and Credit checks to verify your suitability to work in the finance sector.

Required Experience:

Unclear Seniority