Customer Care Representatives
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
AusWide Bank is proud to be part of a united financial services group dedicated to delivering exceptional banking experiences and helping Australians achieve more. We believe in creating an environment where everyone feels valued respected and empowered to do their best work supporting our customers across Australia.
The Opportunity
Were looking for a Customer Care Representative to join our team in Bundaberg and be the first point of contact for customers engaging with Auswide Bank via phone and digital this role youll deliver efficient high-quality service identify customer needs and provide solutions that support both customer satisfaction and business outcomes.
What You Bring
To succeed in this role you will demonstrate:
- Previous experience in a customer service or customer support role
- Strong phone-based communication skills and active listening ability
- A customer-focused approach with the ability to adapt to different personality types
- The ability to multi-task prioritise work and manage time effectively
- Confidence in promoting products and identifying sales or referral opportunities
- A high level of accuracy professionalism and adherence to policies and procedures
- A collaborative mindset and willingness to participate in team activities and training
Why You Will Love Working Here
At Auswide Bank we are committed to providing exceptional service to our customers and creating a supportive inclusive workplace for our people. You will be part of a collaborative team environment where your contribution is valued your development is supported and your success is recognised. This role offers the opportunity to build strong customer relationships while developing your skills within a trusted community-focused bank.
Ready To Join Us
Apply by Thursday 5th March 2026 to be considered. Please contact with any questions.
Employment with MyState Limited is subject to background checks including Bankruptcy Police and Credit checks to verify your suitability to work in the finance sector.
Required Experience:
Unclear Seniority
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
About Company
We're a bank that does both numbers & feelings, with smart tech and people that care. Our customers are human and that’s how we treat them.
