Customer Master Data Analyst
Share
Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
What you will do
Customer Master Data Analyst is the right position for you if you would like to take over a role where you can use your communication skills and that is close to business and our Business Centre this position belongs to the Order-To-Cash (OTC) department.
Our OTC team works to maximize the timely effort of requests from our customers around the globe through the effective management of enquiries made and received by telephone or email.
How you will do it
In your role as a Customer Master Data Analyst you will be responsible for activities related to customer portfolios. You will manage Customer Master Data processes provide early stage customer service and where necessary raise cases involving customer complaints. You will also support other finance operations by providing and receiving information from customers regarding billing collection and cash application.
During your normal daily activities you will need to maintain timely process resolution as well as proactive contact with your business partners.
You will be expected to analyze reports and initiate resolutions. With a strong analytical approach you will support the business by understanding customer complaints initiate research cases to resolve billing and commercial customer service issues on accounts and take appropriate actions to prevent delinquent payment.
Qualifications :
- Fluent in Spanish and English strong verbal and written communication skills
- Excellent customer service organizational communication and follow-up skills with the ability to work in a fast paced team environment while meeting deadlines
- Solid self-management team player with pro-active approach and problem solving personality
- Innovative and constantly looking for opportunities to improve
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Data Analytics
- Microsoft Access
- SQL
- Power BI
- R
- Data Visualization
- Tableau
- Data Management
- Data Mining
- SAS
- Data Analysis Skills
- Analytics
About Company
Bosch first started in Vietnam with a representative office in 1994. Bosch has its main office in Ho Chi Minh City, with branch offices in Hanoi and Da Nang, and a Powertrain Solutions plant in the Dong Nai province to manufacture pushbelt for continuously variable transmissions (CVT) ... View more
