Cocktail Server

AccorHotel

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profile Job Location:

Miami Beach, FL - USA

profile Monthly Salary: Not Disclosed
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Job Summary

JOB OVERVIEW

Under the general guidance of the Bar Manager the Cocktail Server is responsible for delivering an elevated beverage experience by providing attentive polished and engaging service to guests in a fast-paced high-energy environment. This role requires strong product knowledge exceptional communication skills and the ability to anticipate guest needs while maintaining the highest standards of service presentation and professionalism.

 

YOUR KEY RESPONSIBILITIES

  • Greet guests promptly and warmly creating an inviting and engaging atmosphere.
  • Present menus and provide knowledgeable recommendations on cocktails spirits wine and beer
  • Accurately take beverage orders and enter them into the POS system
  • Deliver cocktails and beverages efficiently while ensuring proper presentation and quality.
  • Monitor guest satisfaction throughout service and proactively address needs or concerns
  • Maintain cleanliness and organization of assigned service areas including tables and stations
  • Adhere to all alcohol service laws safety regulations and company policies.
  • Collaborate closely with bartenders and support staff to ensure seamless service flow
  • Process payments accurately and handle cash and credit transactions responsibly.
  • Upsell premium beverages and specialty cocktails when appropriate
  • Maintain a polished appearance and professional demeanor at all times.
  • We recognize we are in the hospitality industry and that may require us to provide lateral service. 
  • We will on occasion call for each individual on the team to perform various related tasks as needed in the spirit of providing exceptional guest service.

Qualifications :

  • Previous cokctail serving or high volume food and beverage experience preferred
  • Strong knowledge of cocktails spirits wine and beer.
  • Excellent interpersonal and communication skills
  • Exceptional attention to detail and service standards.
  • Flexible availability including evenings weekends and holidays.
  • Ability to multitask work in a fast-paced environment and have a high-level attention to detail
  • Maintain positive and productive working relationships with other team members and departments
  • Ability to work independently and to partner with others to promote an environment of teamwork
  • Must be able to stand or walk a minimum eight-hour shift
  • Must be able to twist tow (push or pull) reach bend climb and carry objects as necessary
  • Must have excellent communication skills and be able to read write speak and understand English
  • Must be able to work inside and outside at all times of the year as needed based upon business volumes

Additional Information :

All your information will be kept confidential according to EEO guidelines.


Remote Work :

No


Employment Type :

Full-time

JOB OVERVIEWUnder the general guidance of the Bar Manager the Cocktail Server is responsible for delivering an elevated beverage experience by providing attentive polished and engaging service to guests in a fast-paced high-energy environment. This role requires strong product knowledge exceptional ...
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About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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