Vice President, Commercial Operations
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Job Location:
Wilmington, DE - USA
Monthly Salary:
$ 252000 - 394000
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
The Role
The Vice President of Commercial Operations will provide strategic and operational direction for Agilents global Commercial organization which includes Sales Services Commercial Marketing Digital & Analytics and Customer Operations. This leader will oversee a recently formed organization of more than 1000 professionals focused on five key pillars: commercial strategy/compensation management process technology & tools commercial operations & data customer-facing operations and commercial governance & controls. They will continue driving operational transformation as Agilent evolves from a product-driven company to a customer-focused enterprise. The role is critical to delivering Agilents brand promise and ensuring the companys future success.
The ideal candidate will have extensive experience operating across global regions and a proven track record of driving customer success growth and profitability. A deep understanding of customer needs in a rapidly changing global market is essential along with the ability to incorporate global strategies that strengthen customer satisfaction and advance technology-driven customer services. This leader must also demonstrate success in building and engaging high-performing teams.
The Vice President of Commercial Operations will champion efficiency effectiveness and a customer-first mindset across the organization. This leader will ensure Agilents strategic priorities are translated into measurable business outcomes worldwide.
Key Responsibilities
Lead and set the vision for a diverse global team of professionals; oversee strategic planning execution and outcomes for the full Commercial Operations organization ensuring alignment with Agilents vision mission and values.
Collaborate across functions to operate effectively within a matrix organization maintaining a strong customer-first focus.
Direct and influence cross-functional initiatives related to sales service and operations processes and performance ensuring objectives are achieved on time and within budget.
Build and develop a high-performing team fostering a culture of talent development and succession planning at all levels.
Champion the Voice of the Customer embedding customer insights into all aspects of the business to ensure customer interests remain central.
Maintain a deep understanding of market dynamics including competitive landscape and evolving customer trends.
Monitor scientific and industry trends partnering with the executive team to identify new opportunities and enhance business and customer experiences.
Stay informed on global legal social and economic conditions that may impact company operations and proactively adapt strategies as needed.
Qualifications
Experience
15 years of life sciences medical device or diagnostic experience within a capital-equipment and consumables intensive business.
Global Operations Experience: Working in positions of increasing operations responsibility leading teams in multiple regions including AFO EMEAI and Asia Pacific.
A proven track record of driving profitable growth and operations efficiencies and introducing technology-minded solutions.
Education
Bachelors degree required; Masters degree preferred.
Leadership Capabilities
Driving Results: In an organization committed to sustaining growth and maintaining strong customer-centric position this leader:
Enhance operational processes to accelerate results and elevate customer experiences.
Proactively improves workflows driving quality and productivity through efficiencies and best-in-class solutions.
Enables higher performance by introducing incremental improvements based on calculated risk-taking.
Benchmarks performance against industry best practices and consistently deliver results that exceed peer standards.
Acting Strategically: In the context of creating differentiated customer solutions and driving continuous improvement this leader:
Develops a two-to-three-year roadmap to implement enterprise strategy within their area of responsibility.
Identifies and prioritizes critical future factors that influence decision-making.
Plans for external changes and trendsincluding competitors clients technology and market dynamicsthat impact the business.
Considers enterprise-wide implications ensuring strategies account for effects beyond their immediate area location function or market.
Demonstrating Commercial Acumen & Leadership Expectations
Embrace a One Agilent mindset proactively collaborating across functions and teams to deliver results greater than the sum of individual efforts.
Communicating with clarity and openness fostering an environment where perspectives flow freely and constructive debate is encouraged.
Build winning teams assembling diverse skills and talent to achieve exceptional outcomes.
Demonstrate self-awareness understanding how personal style and approach impact others and adjusting effectively.
Lead change with confidence bringing a proven track record of successful change management initiatives and experience navigating high complexity across the organization and portfolio.
Model integrity and alignment ensuring personal principles words and actions reflect Agilents values.
Personal Attributes
Exceptional written and verbal communication skills.
High level of integrity and trustworthiness.
Strong commitment to excellence.
Thrives in a culture of collaboration and respect.
The full-time equivalent pay range for this position is $252000 - $394000/yr plus eligibility for bonus stockand benefits. Our pay ranges are determined by role level and location. Within the range individual payis determined by work location and additional factors including job-related skills experience andrelevant education or training. During the hiring process a recruiter can share more about the specificpay range for a preferred location.
Pay and benefit information by country are available at:
Details
Shift:
DayDuration:
No End DateJob Function:
SalesRequired Experience:
Exec
Key Skills
- Economics
- Internal Audit
- SQL
- Risk Management
- Compliance
- Leadership skills
- Oversight
- Business partner
- AVP
- Requlatory agencies
- Finance
- Accounting
- Potifolio
- Project Management
- Operational Risk
