Associate Workplace Technology Analyst

Halifax - Canada

Monthly Salary: Not Disclosed

Posted on: 16 hours ago

Vacancies: 1 Vacancy

Job Summary

About Legend

At Legend were building next-level player experiences. With 20 years of proven success were the worlds leading Sports and Gaming marketing company.

Our people are our edge. 600 sharp ambitious Legends across 22 countries who move fast learn quickly and win together. Here growth isnt a perk its the standard. Youll stretch level-up and carve out a career as bold as the products we build. We celebrate wins and create experiences that people talk about for years - for our players & for each other. If youre ready to shape the future of player experience and enjoy the ride while you do it this is where youll thrive.

The Role

Legend is hiring a Associate Workplace Technology Analyst reporting directly to our Workplace Technology Manager.

This team supports our internal users systems software hardware. As we grow youll work in a small dedicated systems team to scale and perfect all IT hardware and software provision maintenance and management across Legend and its sister ideal candidate is a curious early-career IT professional who enjoys helping others learns quickly and is excited to build hands-on experience across modern workplace tools and systems.

In this role we value diverse perspectives and encourage you to apply even if you dont meet every qualification listed.

Your Impact

Provide first-line IT support and manage tickets independently for a seamless employee experience
Troubleshoot and resolve issues across Windows macOS and Microsoft 365
Support device management (Jamf Intune) and identity/access management (Microsoft Entra / Azure AD)
Assist with post-migration activities and ongoing system improvements
Communicate technical solutions clearly to both technical and non-technical audiences
Document procedures policies and security practices to maintain efficiency and compliance

What Youll Bring

Experience supporting Windows and macOS systems including MDM tools (Jamf Microsoft Entra)
Familiarity with SaaS administration (Microsoft 365 Notion Okta Slack etc.)
Help desk or IT support experience with strong customer service and communication skills
Ability to work independently and collaborate effectively in a fast-paced flexible environment
Strong organizational and prioritization skills with the ability to manage competing tasks
Passion for automation scalability and improving the end-user experience with a desire to grow within a team

Nice to Have

Microsoft entry-level certifications (e.g. MS-900: Microsoft 365 Fundamentals)
Jamf 101
Okta entry-level certification (e.g. Okta Certified Professional)

The Interview Process

1st: Initial Chat with Talent Partner (30 mins via Zoom)
2nd: Interview with our team Interviewer 1 and Interviewer 2 (1 hour video via Zoom)
3rd: Take-home task - you will be given 3 days to complete the task and present it back to the team in the next interview
4th: Final interview with our team Interviewer 1 and Interviewer 2 (1 hour video via Zoom)

Why Legend

Super smart colleagues to work alongside and learn from.
Engaging development opportunities at all levels.
Tailored flexibility for your work-life balance.
Annual discretionary bonus to reward your efforts.
Paid annual leave PLUS a well-deserved break to recharge your batteries during the festive season! Our offices are closed between Christmas and New Years allowing you to enjoy downtime without dipping into your annual allowance.
Long-term incentive plan so we can all share in the growth and success of Legend.
Exciting global Legend events where we unite in person to ignite our shared passion and unveil the exciting strategies for the year ahead!

Unlock your full potential by joining the Legend team. To support you on this journey we provide an extensive array of benefits and perks as outlined in our global offerings above. For country specific benefits please reach out to your talent partner.

Legend is an Equal Opportunity Employer but thats just the start. We believe different perspectives help us grow and achieve more. Thats why were dedicated to hiring and developing the most talented and diverse team- which includes individuals with different backgrounds abilities identities and experiences. If you require any reasonable adjustments throughout your application process please speak to your Talent Partner or contact the team onemailprotected and well do all we can to support you.

Required Experience:

About LegendAt Legend were building next-level player experiences. With 20 years of proven success were the worlds leading Sports and Gaming marketing company.Our people are our edge. 600 sharp ambitious Legends across 22 countries who move fast learn quickly and win together. Here growth isnt a per...