Assistant Director Financial and Resource Management

Come Join the City of Bellevue!

Please fill out your application as fully as possible. The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. Read the Hiring Process section below to learn more.

New hires typically receive between minimum and midpoint however we may go slightly higher based on experience internal equity and market.

Come Join the City of Bellevue!

Please fill out your application as fully as possible. The city evaluates candidates based on the information provided in the on-line application.

The City of Bellevue Utilities Department is seeking an experienced Assistant Director to lead its Resource Management and Customer Service Division. The Assistant Director is a member of the Bellevue Utilities executive team and co-leads the department in achieving its strategic operational and financial goals. This position oversees an annual operating budget of $246 million and is responsible for ensuring the department exercises fiscal stewardship is positioned for long-term sustainability customers are provided with a high level of service and technology systems are in place to support successful department operations.

The Assistant Director collaborates with the Utilities Director two Deputy Directors and the Engineering Division and Operations and Maintenance Division Assistant Directors to plan develop and implement programs to achieve strategic outcomes. This position contributes to the development of department policies and recommends policy options for department and city management and city council. Additionally the Assistant Director oversees the development and implementation of the departments biennial operating and capital budgets and rates and provides leadership and direction in the development of short- and long-term financial plans.

The Assistant Director provides leadership to staff in the Resource Management and Customer Service Division which includes customer service and billing budget and finance utility bill and tax assistance and technology systems.

The Priorities

• As a member of Utilities executive leadership team actively engage and support the 2027-2028 budget development process. Provide leadership and effective decision-making that support Bellevue Utilities ability to continue delivering daily essential services to the community.
• Partner with the Deputy Director and department staff to achieve optimal system and operational performance for the Customer Information Billing System and Customer Portal including ongoing Advanced Metering Infrastructure implementation.
• Develop and further define projects to effectively transition the organization from bi-monthly to monthly billing emphasizing financial equity sustainability and affordability as the team moves initiatives forward to completion.
• Partner with the Deputy Director fiscal and solid waste teams to ensure effective procurement and implementation of the next solid waste contract.
• Oversee the development and implementation of an enhanced Utility Bill Assistance Program leveraging policy and process refinements as well as technology solutions to provide expanded financial assistance to customers in need.
• Ensure Utilities financial policies and procedures are consistent with the Citys Comprehensive Financial Policies statutory requirements and industry-best practice.
• Collaborate with Utilities executive leadership to support a shared vision and positively contribute to the organizational health of Bellevue Utilities. Value shared leadership foster trust effectively communicate and support innovation and continuous improvement with a focus on excellent customer service and cost-effective service delivery.
• Actively champion the Citys diversity equity and inclusion work. Celebrate diversity as a strength and support Bellevues effort to continue growing as a culturally competent organization city and economy.
• Co-lead the department as part of the Utilities Leadership Team consisting of the managers supervisors and independent contributors.

The Successful Candidate

The Assistant Director is a strategic thinker with a commitment to innovation and continuous improvement. The successful candidate is a forward-thinking solutions-oriented leader who leverages new and innovative approaches to ensure current and future generations continue to have high-quality essential services. The Assistant Director multi-tasks with ease shifting gears quickly to prioritize and balance workloads and resource needs to meet project demands.

The Assistant Director appreciates the role of public utilities and takes pride in ensuring services are safe reliable and affordable. With a customer-centered lens the Assistant Director is an active listener who values the diversity of thought and experiences of others to deliver solutions and achieve desired results. Listening balancing and respecting a variety of views during the decision-making process is essential. The successful candidate is a capable leader as well as timely and highly effective communicator ensuring clear and transparent communication throughout the organization.

With a strong financial acumen the Assistant Director will build a deep understanding of the financial needs of Bellevue Utilities to provide strategic and innovative solutions. The ideal candidate brings experience in developing and administering modern complex budgets and long-term financial strategies that support the financial health of the utilities. The Assistant Director demonstrates an adaptive approach to change management and places a high value on customer service.

The Assistant Director embodies Bellevues core values and embraces the Citys commitment to diversity equity and inclusion. The successful candidate actively contributes to the organizational health of Bellevue Utilities and supports the departments positive culture. The Assistant Director brings their own set of diverse experiences that add value and perspective while complementing and supporting a highly effective and engaged team. They employ a leadership style that invites participation supports collaboration and gathers input from their talented Resource Management and Customer Service team.

QUALIFICATIONS:

Eight or more years of progressively responsible leadership and financial management experience is required. Experience with a public utility or public works environment is essential. Prior experience leading large teams is required. Strong customer service coupled with leadership experience in utility billing and rate structures is ideal.

A bachelors degree in business finance or related field is required. A masters degree is preferred. Any combination of education experience and training that provides the required knowledge skills and abilities will be considered.

All positions must complete a criminal background check as well as reference checks including at least one prior supervisor.

FLEXIBLE/HYBRID WORKING

A hybrid work schedule is available for this position after an orientation period. Remote work for this position is subject to the departments operational needs and will be discussed with candidates during the selection process. Full-time remote work is not an available option. Once hired employees must reside in the State of Washington and within reasonable commuting distance to Bellevue City Hall.

HIRING PROCESS
The City evaluates candidates based on the information provided in the online application only. Do not submit resumes and cover letters. To evaluate all candidates fairly and equitably the City will make all applicants anonymous when we are screening the applications. We will redact information from our application such as your name address and other demographics. To help us please complete the online application form as fully as possible.

• Answer the Supplemental Questions when requested which can be found on the Questions tab of the Job posting.
• We do not accept resumes and cover letters during the anonymous application screening stage unless otherwise stated in the job description.
• Applicants advancing to the next stage may be required to provide a cover letter resume writing sample and references.

CONDITIONS OF EMPLOYMENT

• All candidates will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas.
• All positions require the completion of references checks including at least one prior supervisor.
• Some positions may require completion of a criminal background checkprior to start employment
• Some positions may require obtaining a commercial drivers license (CDL) licensures or additional certifications.

At the City of Bellevue youll be part of a team committed to providing exceptional customer service upholding the public interest and advancing the community vision. The six essential and enduring principles that guide our individual actions our interactions and our decision making in the City of Bellevue organization is: Exceptional Public Service Stewardship Commitment to Employees Integrity Innovation and Diversity Equity & Inclusion. Youll work in an environment that is innovative collaborative future focused and committed to excellence. Bellevue welcomes the world. Our diversity is our strength. We embrace the future while respecting our past. Its what makes the City of Bellevue an exciting place to work live and explore.

Have we piqued your interest yet Come join our team! The City of Bellevue supports workplace diversity. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation marital status national origin genetic information disability age veteran status or any other protected status. Persons needing assistance with the application process may call the Human Resources Office at or .If you are invited to participate in the selection process and need ADA accommodations please notify HR before you are scheduled for an interview or testing.

The City of Bellevue participates in the E-Verify program. Learn more about the E-Verify program.

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