Operations Associate
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Schedule: MondayFriday Full-time
Hours: Two shifts available one daytime (EST) and one nighttime (EST) with a few hours of overlap
Role Overview
As an Operations Associate you will play a key role in ensuring customers and internal teams can seamlessly use the platform. You will work closely with sales and customer-facing teams to configure backend systems manage demo environments and support operational workflows that keep everything running smoothly. This role is ideal for a detail-oriented individual who thrives in structured processes and enjoys optimizing systems for efficiency and accuracy.
Key Responsibilities
- Partner with sales and customer success teams to set up new platform instances and configure customer accounts in the backend
- Manage demo environments including setting up and shutting down instances as needed
- Execute and maintain custom configurations for both internal and external use cases
- Follow established operational workflows to ensure accuracy consistency and timely delivery
- Identify process inefficiencies and contribute ideas for continuous improvement
Qualifications & Skills
- Several years of experience in operations data entry or administrative roles requiring high attention to detail
- Comfort working within structured workflows and product-related processes
- Strong organizational skills with the ability to manage multiple tasks simultaneously
- Proven ability to collaborate cross-functionally with different teams
- Resourceful proactive mindset with a willingness to learn new tools and systems
Key Skills
- Business
- Information Management
- Accounting
- Corporate Risk Management
- Faculty
- Jms
