Back Office Leader

Back Office Leader (HCM)

Screening partner: Cotalent (authorized to screen and pre-qualify all applicants).
Equal opportunity and Data Use: All qualified candidates will receive fair consideration. Your CV and personal data will be used solely for recruitment purposes for this role and closely related roles processed under legitimate interest stored securely and not shared outside the recruitment process (including GDPR where applicable).

Role Snapshot

• Location: Binh Thanh District Ho Chi Minh City (on-site with hybrid flexibility)

• Work time: 08:0017:00 Monday to Friday

• Employment type: Full-time

• Salary budget: Negotiable TO CONFIRM range if required

• Benefits: 13th-month salary performance bonuses Bao Viet Premium insurance language learning support flexible work policy company laptop extensive engagement programs

• Reporting line: TO CONFIRM

• Team scope: Leads and develops the HR / Back Office function

Company Profile

They are a technology-focused organization operating across Ho Chi Minh City Hanoi and Da Nang. Their growth strategy relies on building a strong people foundation operational discipline and a positive workplace culture. This role is critical in ensuring HR governance employee experience and back-office operations scale in line with business needs.

Role Purpose & Success Outcomes

Purpose:
Own and lead the Back Office functioncovering HR people operations and administrative managementto ensure compliance efficiency talent growth and a healthy engaging workplace across all offices.

Success outcomes include:

• Hiring needs across three locations are met with strong talent quality and controlled costs
• HR policies payroll and labor compliance operate with zero critical breaches
• Performance evaluation and reward systems are fair transparent and trusted
• Employee engagement and retention improve against agreed internal benchmarks

Key Responsibilities

• Lead full-cycle recruitment across HCMC Hanoi and Da Nang from workforce planning to onboarding.
• Optimize recruitment channels employer branding hiring processes and cost efficiency.
• Manage onboarding and offboarding to ensure consistent compliant employee transitions.
• Design and maintain salary structures aligned with company strategy and market benchmarks.
• Oversee payroll insurance benefits administration and employment contracts.
• Ensure compliance with labor laws and manage personnel-related costs effectively.
• Design implement and maintain transparent performance evaluation systems.
• Develop update and enforce HR policies procedures and internal labor regulations.
• Handle employee relations conflict resolution and disciplinary cases professionally.
• Identify training needs and coordinate internal and external learning programs.
• Organize company events team-building activities and engagement initiatives across three offices.
• Lead and develop HR / back-office team members to strengthen overall capability.
• Oversee administrative operations facilities management vendors and office supplies.

• Promote a positive transparent and engaging company culture.

Candidate Profile

Education & Qualifications

• Bachelors degree from a recognized university (required)

Professional Experience

• Experience working in an IT company (required)

• Minimum 2 years in an HR Leader / Back Office Leader role (required)

• Demonstrated contributions to organizational development and people systems (required)

Language & Communication

• English proficiency at Upper-Intermediate level or above written and spoken (required)

Core Skills

• Strong leadership and people management capability

• Excellent communication and negotiation skills

• Proven ability to handle conflicts and sensitive employee matters

• Flexible collaborative working style across multiple organizational levels

Knowledge Domain

• Vietnamese labor law and HR compliance

• Recruitment compensation & benefits performance management

• Employee engagement and organizational culture development

Working Style & Culture

• Hands-on accountable and comfortable operating in a growing organization

• Balanced approach between people care and business discipline

• Clear structured communicator who builds trust across teams

Application Process Powered by Cotalent

Within 30 minutes of applying youll receive a tailored questionnaire from Cotalent at the email address listed on your CV. Completing it is required to finalize your application and be considered for interview.

Once submitted your SmartProfile is generated and added to the hiring teams live SmartList with your contact details.
Learn more at .

Shortlisting & interviews: The company will contact shortlisted candidates directly.
Recruiter notice: This search is managed via Cotalent. Unsolicited outreach from outside agencies will not be considered.