Chief of Staff Business Operations Lead
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Job description
Chief of Staff / Business OperationsChief of Staff / Business Operations Lead (Remote Generalist Operator ex-Consulting preferred)
Location / Schedule
Must have 4 hours overlap with U.S. Eastern Time (ET) with flexibility for key meetings.
Apply here: this role exists
Were scaling OpsArmy and building an execution engine that can grow into a broader platform. The CEO needs a high-agency operator who can take messy problems create clarity and drive execution across teamsfast.
This role is designed to be a force multiplier: part strategy part operations part project/program management.
What youll do (core responsibilities)
1) Run the company operating cadence
- Build and manage weekly priorities KPI tracking and follow-up discipline
- Create lightweight systems: meeting agendas decision logs action items owners deadlines
- Keep teams aligned and execution moving without things slipping through cracks
2) Own cross-functional projects end-to-end
- Lead initiatives across operations recruiting customer success finance and internal tooling
- Examples: improving hiring funnel onboarding process QA and delivery workflows client retention playbooks margin improvement initiatives
- Coordinate stakeholders unblock issues and ensure delivery on time
3) Be the CEOs right hand on execution analysis
- Turn goals into plans (milestones risks dependencies resourcing)
- Draft clear memos updates and recommendations
- Bring structure to ambiguous decisions and propose the best path forward
4) Build documentation and scalable processes
- Create SOPs templates and playbooks so execution becomes repeatable
- Implement continuous improvement loops (postmortems root-cause fixes prevention)
What success looks like (first 6090 days)
- Weekly execution rhythm is tight: priorities are clear owners accountable and deadlines met
- A simple KPI dashboard exists and is used weekly (sales retention delivery hiring)
- 24 critical workflows are documented and improved measurably
- CEO time is protected and shifted toward high-leverage work (strategy deals key hires)
Ideal candidate profile
Youre a sharp generalist who can think like a consultant and execute like an operator.
Required
- 2 years in consulting business operations project/program management or ops leadership (or equivalent)
- Extremely high ownership and initiative (you dont wait to be told)
- Strong writing and communication in English
- Ability to manage multiple workstreams and drive stakeholders
- Comfort with basic data analysis (spreadsheets dashboards KPI tracking)
Nice to have
- Experience in a fast-paced startup or services business
- Familiarity with tools like Notion Airtable Google Sheets Slack Asana/Jira Zapier/Make
- Basic understanding of automation/AI workflows (not required but a plus)
Working style
- Remote async-friendly high accountability
- Direct feedback fast iteration and clear standards
- Measured on outcomes reliability and impact
Apply here:
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
