PSS Patient Services Specialist Primary Care at Shoreline

UW Medicine Primary Care at Shoreline has an outstanding opportunity for a Patient Services Specialist 2.

WORK SCHEDULE

• Part time 75% FTE (30 hours per week)
• Monday 10:30-6:30
  Tuesday OFF
  Wednesday 10:00-5:00
  Thursday 11:30-6:30
  Friday 8:00-5:30
• Day Shift

DEPARTMENT DESCRIPTION

Located on Highway 99 in Aurora Village Mall UW Medicine Primary Care at Shoreline offers primary care appointments six days a week including evenings and same-day appointments.

The clinics board-certified doctors are dedicated to providing personalized care throughout all stages of life and offer a complete spectrum of primary care services. These include family medicine with obstetrics internal medicine pediatrics behavioral health obstetrics gynecology travel medicine nutrition services optometry aesthetic medicine and sleep medicine.

POSITION HIGHLIGHTS

• Conveniently located near public transportation
• Make a difference for the patients and employees we serve
• Opportunity to provide career growth

PRIMARY JOB RESPONSIBILITIES

• Providing staff providers and patients with an efficient system of internal and external communications including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic financial and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

REQUIREMENTS

• High school graduation or equivalent AND
• One year of healthcare administrative or customer service experience OR
• An equivalent combination of education/experience

ABOUT UW MEDICINE PRIMARY CARE

UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services as well as secondary care from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations.

UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success. The foundation of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees.

Compassion. Innovation. Excellence.

ABOUT UW MEDICINE WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washingtons only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicines mission is to improve the health of the publicby advancing medical knowledge providing outstanding primary and specialty care to the people of the region and preparing tomorrows physicians scientists and other health professionals.

All across UW Medicine our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful welcoming environment where every patient family student and colleague is valued and honored. Nearly 29000 healthcare professionals researchers and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center UW Medical Center - Montlake UW Medical Center - Northwest Valley Medical Center UW Medicine Primary Care UW Physicians UW School of Medicine and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.