Benefits:
- Flexible schedule
- Health insurance
Summary:
Our Lead Instructor & Front Desk Supervisor is a keyholder position responsible for delivering high-quality swim instruction supervising daily operations supporting staff and providing excellent customer service. This role ensures smooth facility operations safety compliance and a positive experience for students and families.
Key Responsibilities:
Swim Instruction
- Provide safe engaging and effective swim lessons to students of various ages and skill levels
- Follow established curriculum and adapt lessons to individual student needs
- Maintain a safe learning environment and enforce pool safety rules
Supervision & Leadership
- Serve as a keyholder responsible for opening and closing the facility
- Supervise swim instructors and front desk staff during assigned shifts
- Ensure staff follow policies procedures and safety standards
Front Desk & Customer Service
- Greet and assist families with scheduling registration payments and general inquiries
- Handle phone calls emails and in-person communication professionally
- Resolve customer concerns promptly and positively
Operations & Safety
- Monitor pool safety and respond to emergencies according to training
- Ensure cleanliness and organization of the facility
- Communicate maintenance or operational issues to management
Qualifications:
- Prior experience in swim instruction aquatics or recreation preferred
- Leadership or supervisory experience a plus
- Strong communication and customer service skills
- CPR/AED and First Aid certification (or willingness to obtain)
- Reliable responsible and able to work independently
Physical Requirements:
- Ability to stand for extended periods
- Ability to enter the pool and demonstrate swimming techniques
- Ability to lift up to 25 lbs
Compensation: $17.00 - $19.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.
When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job - its an endless pool of possibilities opportunities and life-changing moments!
Making Waves with Passion Purpose & Core Values!
At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words - theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things make the right decisions and treat people with Integrity Compassion Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about lifes accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.
Benefits:Flexible scheduleHealth insuranceSummary:Our Lead Instructor & Front Desk Supervisor is a keyholder position responsible for delivering high-quality swim instruction supervising daily operations supporting staff and providing excellent customer service. This role ensures smooth facility ope...
Benefits:
- Flexible schedule
- Health insurance
Summary:
Our Lead Instructor & Front Desk Supervisor is a keyholder position responsible for delivering high-quality swim instruction supervising daily operations supporting staff and providing excellent customer service. This role ensures smooth facility operations safety compliance and a positive experience for students and families.
Key Responsibilities:
Swim Instruction
- Provide safe engaging and effective swim lessons to students of various ages and skill levels
- Follow established curriculum and adapt lessons to individual student needs
- Maintain a safe learning environment and enforce pool safety rules
Supervision & Leadership
- Serve as a keyholder responsible for opening and closing the facility
- Supervise swim instructors and front desk staff during assigned shifts
- Ensure staff follow policies procedures and safety standards
Front Desk & Customer Service
- Greet and assist families with scheduling registration payments and general inquiries
- Handle phone calls emails and in-person communication professionally
- Resolve customer concerns promptly and positively
Operations & Safety
- Monitor pool safety and respond to emergencies according to training
- Ensure cleanliness and organization of the facility
- Communicate maintenance or operational issues to management
Qualifications:
- Prior experience in swim instruction aquatics or recreation preferred
- Leadership or supervisory experience a plus
- Strong communication and customer service skills
- CPR/AED and First Aid certification (or willingness to obtain)
- Reliable responsible and able to work independently
Physical Requirements:
- Ability to stand for extended periods
- Ability to enter the pool and demonstrate swimming techniques
- Ability to lift up to 25 lbs
Compensation: $17.00 - $19.00 per hour
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. Theres more than vibrant colors a tropical theme and happy children. Theres something different something extraordinary. Something truly GOLDEN. Its passion. Not just a passion for kids or a passion for swimmingits a special passion for changing even saving lives by being a part of kids learning to swim.
When you work at Goldfish youre not just an employee. Youre a part of something bigger. Youre making an impact; a splash in the lives of the children in your community. Youre an integral part of a team working together to move forward a mission. Youre also making waves in your future learning life lessons in and out of the pool through mentorship leadership and passion. At Goldfish its more than a job - its an endless pool of possibilities opportunities and life-changing moments!
Making Waves with Passion Purpose & Core Values!
At Goldfish our core values are at the heart of everything we do and behind every decision that we make. To us these values are more than just words - theyre embraced with purpose in our everyday lives and what allows us to make a splash in our community and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things make the right decisions and treat people with Integrity Compassion Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about lifes accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages benefit programs and terms and conditions of employment which may vary at each Goldfish Swim School location.
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