About Us
Newbury Residential specializes in acquiring and revitalizing multifamily propertiesparticularly in secondary and tertiary marketsthrough strategic acquisitions efficient closings and targeted renovations. With over a decade of experience were experts at rebranding repositioning and elevating asset performance while consistently outperforming national averages.
Newburys mission is to create exceptional living spaces that enrich the lives of our residents foster a sense of community and uphold the highest standards of quality and customer service. Our goal is to incrementally improve every community we own and manage.
Job Overview Assistant Community Manager
As an Assistant Community Manager at Newbury Residential youll play a key role in supporting day-to-day operations resident relations leasing functions and compliance at your assigned community. You will work closely with the Community Manager to drive performance uphold company standards and help create a welcoming well-run environment for residents and prospects.
This position is ideal for someone who is detail-oriented confident with regulations and resident communication and eager to help strengthen both operational efficiency and community culture.
Position Responsibilities
Operational Support
- Assist the Community Manager with daily operations ensuring the community runs efficiently and consistently meets Newbury standards.
- Support property transitions move-ins move-outs and administrative functions.
- Conduct regular property walks to monitor curb appeal cleanliness safety and maintenance needs.
Compliance & Reporting
- Ensure full compliance with LIHTC regulations Fair Housing laws and all applicable state and federal guidelines.
- Lead or support the annual recertification process including file preparation follow-up and deadline adherence.
- Maintain accurate resident files documentation and reporting in accordance with company and regulatory standards.
Financial & Administrative Duties
- Assist with rent collection delinquency follow-up payment plans and resident notices.
- Support budget adherence by helping manage expenses vendor coordination and purchasing.
- Review financial and occupancy reports with the Community Manager and help implement corrective actions when needed.
Leasing & Marketing Support
- Assist with leasing efforts including tours application processing follow-ups and renewals.
- Manage or support the propertys digital marketing presence including online listings social media and online reviews.
- Help plan resident events and build partnerships with local businesses to strengthen community engagement.
Team & Vendor Collaboration
- Support the Community Manager with training and mentoring onsite leasing staff ensuring adherence to policies and procedures.
- Work closely with maintenance teams to ensure timely unit turns completed work orders and excellent property condition.
- Collaborate with vendors contractors and service partners to support smooth operations.
Resident Relations
- Assist residents with inquiries concerns and conflict resolution with professionalism and empathy.
- Support retention efforts through proactive renewal conversations and strong relationship-building.
- Help maintain a positive inclusive and supportive community environment.
Compensation & Benefits
- Competitive Salary
- Health Dental and Vision Insurance
- Health Savings Account
- Generous Paid Time Off
- 401K with Company Match
- Ongoing Training and Professional Development Opportunities
Join Our Team
If youre a driven property management professional who values exceptional service strong operations and community impact we encourage you to apply. This is an opportunity to grow your career while helping elevate a mission-focused organization and the communities we serve.
Our Core Values
At Newbury Residential our team members embody our values in everything we do:
- Honesty at Our Core acting with transparency and integrity in every interaction.
- People Centered Approach putting our residents and prospects first always.
- Innovation bringing creativity and fresh ideas to how we serve and market our communities.
- The Newbury Standard striving for excellence in design service and performance.
- Empowering Respect fostering inclusivity collaboration and dignity across our teams and communities.
How to Apply
Interested candidates are invited to submit their resume and cover letter detailing their qualifications and experience. To be considered as a top candidate please submit a 13 minute video along with your application answering the following questions:
- What excites you most about this role
- What unique qualities will you bring to our team
Please include Assistant Manager Newbury Residential in the subject line and email to or call 931.378.8488 and leave a voicemail.