DescriptionWe have an exciting opportunity for you to grow your content design career and make a meaningful impact on customer experiences.
As a Content Design Analyst in Operations you play a key role in shaping customer experiences by planning creating and structuring product content. You work closely with your team to deliver high-quality content solutions that align with JPMorgan Chase standards and best practices.
Job responsibilities
- Contribute to the development of content architecture designs using your knowledge of content design principles
- Assist in refining content organization and structure to ensure easy navigation and accessibility
- Support the integration of accessibility guidelines and inclusive design practices into content structure
- Participate in the collection and analysis of user feedback and data to identify areas for improvement
- Collaborate with the user experience design team to create engaging user-friendly content for digital products and platforms
Required qualifications capabilities and skills
- Baseline knowledge or formal training in content design principles including content architecture and storytelling
- Demonstrated experience in creating and structuring user-friendly content for digital products and platforms adhering to accessibility guidelines
- Exposure to market and product knowledge with understanding of current industry practices and regulations
- Experience with modern content management systems and inclusive design practices with the ability to integrate diverse perspectives into content creation.
- Developing technical literacy with understanding of content platforms and the impact of technology on user experience
- Ability to quickly learn new financial services products and offerings
Preferred qualifications capabilities and skills
- Experience collaborating with cross-functional teams in a digital product environment
- Exposure to user research and usability testing practices
- Understanding of emerging trends in content design and user experience
Required Experience:
IC
DescriptionWe have an exciting opportunity for you to grow your content design career and make a meaningful impact on customer experiences.As a Content Design Analyst in Operations you play a key role in shaping customer experiences by planning creating and structuring product content. You work clos...
DescriptionWe have an exciting opportunity for you to grow your content design career and make a meaningful impact on customer experiences.
As a Content Design Analyst in Operations you play a key role in shaping customer experiences by planning creating and structuring product content. You work closely with your team to deliver high-quality content solutions that align with JPMorgan Chase standards and best practices.
Job responsibilities
- Contribute to the development of content architecture designs using your knowledge of content design principles
- Assist in refining content organization and structure to ensure easy navigation and accessibility
- Support the integration of accessibility guidelines and inclusive design practices into content structure
- Participate in the collection and analysis of user feedback and data to identify areas for improvement
- Collaborate with the user experience design team to create engaging user-friendly content for digital products and platforms
Required qualifications capabilities and skills
- Baseline knowledge or formal training in content design principles including content architecture and storytelling
- Demonstrated experience in creating and structuring user-friendly content for digital products and platforms adhering to accessibility guidelines
- Exposure to market and product knowledge with understanding of current industry practices and regulations
- Experience with modern content management systems and inclusive design practices with the ability to integrate diverse perspectives into content creation.
- Developing technical literacy with understanding of content platforms and the impact of technology on user experience
- Ability to quickly learn new financial services products and offerings
Preferred qualifications capabilities and skills
- Experience collaborating with cross-functional teams in a digital product environment
- Exposure to user research and usability testing practices
- Understanding of emerging trends in content design and user experience
Required Experience:
IC
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