Copy of Family Violence Practitioner – Motivation for Change

Are you a passionate about supporting change and accountability and able to engage communities in Dari Hazaraghi Persian Pashto or Hindi Join inTouch to work alongside women children and men from refugee and migrant backgrounds supporting safety recovery and meaningful behaviour change.

About inTouch

inTouch is at the forefront of providing integrated and culturally responsive services to women from migrant and refugee communities experiencing family violence. For over 40 years weve championed the cause of our clients helping more than 30000 women children and families to thrive despite the challenges theyve faced. Our approach is unique and effective thanks to our inLanguage inCulture delivery model and our teams profound and personal understanding of cultural sensitivities and the migration journey.

inTouch is an equal opportunity employer and is committed to being an organisation that embraces a culture of equality diversity and inclusion within our workforce and approach to service delivery. We encourage applications from Aboriginal and Torres Strait Islander people people with disability people from diverse cultural and linguistic communities people of all ages and LGBTIQA people.

About the Role

Family Violence Practitioner-MFC provide critical case management support for men engaged in the InTouch Motivation for Change Program.

The Motivation for Change in-language in-culture tailored intervention program aims to support men who use violence from migrant and refugee backgrounds. This program is a bespoke dedicated trauma-informed and culturally accessible response to holistically engage men who otherwise may come to the attention of police courts and other service providers. The program supports men who for several reasons are unable to access services to assist them in stopping their use of violence.

The program combines weekly group sessions for men facilitated by trained experienced workers complimented by weekly case management sessions.

The program aims to prepare participants for smooth access to family violence and other supporting services where appropriate. It will reduce levels of mistrust and fear of mainstream services and normalize the experience of seeking support and ultimately living lives free from violence.

The Family Violence Practitioner aims to support men to effectively engage reflect and complete the MFC program whilst also maintaining attention on safety concerns.

The role will undertake assessment monitoring planning case management advocacy and linking program participants with support services. Family Violence Practitioners will work closely with group facilitators and partner contact workers to monitor and respond to safety concerns. The Motivation for Change Case Manager is required to work closely with staff from other agencies to ensure the clients needs can be addressed in an integrated manner.

Language proficiency in Dari Hazaraghi Persian Pashto or Hindi is essential to effectively engage and support clients and communities.

Key Responsibilities

• The position will provide active case management support to men who use violence against family member including but not limited to:
• Comprehensive risk assessment.
• Communication with Family Safety workers where partners are engaged.
• Assist men to make informed choices for themselves and support access to appropriate and relevant services to help them achieve their stated goals.
• Monitoring ongoing risk and safety for the client and family group.
• Supporting the implementation and ongoing development of the Motivation for Change Program through sector and community education program delivery and establishment of/ engagement in relevant networks.
• Effectively working with relevant service providers and community groups to support an integrated approach to prevention and intervention for men who use violence including referral pathways protocols and undertaking joint initiatives.
• Participate proactively in team project initiatives. This may include leading specific projects or project elements.
• Deliver specialist advice / knowledge to external service providers in relation to the CALD and family violence sector.
• Identify engage and respond appropriately to clients with complex needs.
• Collate and enter data into inTouch software (IRIS) to support clear and concise reporting.
• Proactively coordinate engagement with clients at outreach venues to provide efficient and effective support.
• Undertake prescribed training and ongoing professional development.
• Embrace diversity respecting and celebrating differences across our organisation and the wider community and respond to changing environments to better our communities.
• Contribute to the work of inTouch more broadly through provision of specialist advice/consultation to relevant projects/reforms.
• Support other team members in periods of high demand during periods of absence and participate in project groups and attend events.
• Other duties as directed.

The benefits of working with us

Youll be part of a mission-driven organisation that is making a tangible difference in the lives of women from migrant and refugee backgrounds their families and their communities. inTouch offers a supportive diverse and dynamic work environment where innovation passion and resilience are at the heart of what we do.

When you join inTouch you can expect a range of benefits designed to foster your professional growth and ensure your overall wellbeing including:

• A collaborative and nurturing team culture within a positive working environment fostering mutual support and continuous learning.
• Competitive salary plus packaging option.
• Hybrid office /working from home model.
• 5 weeks Annual Leave.
• Ongoing training career progression and professional development opportunities.
• Comprehensive Employee Assistance Program.
• Purchased leave option.

Key Selection Criteria:

• Proficiency in one or more of the following languages is required: Dari Hazaraghi Persian Pashto or Hindi.
• Hold a Bachelor of Social Work or other equivalent qualification as set out in understanding and/or practical application of the MARAM Framework including assessment of adults using violence.
• Demonstrated understanding of the gendered analysis of family violence.
• Demonstrated specialist case management experience in providing trauma informed responses to people using violence.
• Experience in working with men who use violence towards family members within feminist and safety-first contexts will be highly regarded.
• A sophisticated understanding of Afghan culture migration and settlement journeys and the impact of conflict and Afghan history on the community.
• Proficiency in oral and written English skills.
• Advanced skills in MS office software.
• Current Victorian drivers license.

Desirable

• Graduate Certificate in Mens Behaviour Change: Client assessment and Case Management
• Graduate Certificate in Family Violence
• Graduate Certificate in Case Management
• Accredited Registered Training Organisation training

To be successful for the role youll also need:

• Genuine commitment to social justice and to assisting migrant and refugee women and children.
• High ethical standards and values ability to act with integrity and confidentiality.
• Ability to sensitively manage stakeholder relationships.
• A level of maturity and professional accomplishment and track record appropriate to the representational aspects of the role.

Ready to apply

If you are ready to apply your expertise to make a meaningful difference wed love to hear from you.

Please send your CV and cover letter to or visit to learn more.

Applications close: 29 January 2026

All applicants must have the right to work in Australia and will need to undergo a National Police Check and Working with Children Check prior to commencing employment.