Team Leader Family Relationship Centre & Family Relationship Support for Carers

• Full-time ongoing role (MonFri) with 12 evening per week finishing at 8pm.
• Ringwood on the lands of the Wurundjeri People
• $55.97-$58.45 p/h  12% Super Generous Salary Packaging benefits of up to $18550

Your role your impact
Step into a role where every week brings meaningful variety.

As Team Leader youll guide and support teams across both the Family Relationship Centre (FRC) and the Family Relationship Support for Carers (FRSC) providing staff supervision and smooth running of trauma informed practices.

Youll balance people leadership with service quality collaborating with partners overseeing risk and compliance and shaping group programs and daily operations across both teams. If you thrive in a dynamic environment and love leading multidisciplinary practitioners this role offers purpose in every day.

Key responsibilities:

• Lead mentor and support a team of practitioners providing clinical and operational supervision training and guidance through our Family Relationship Centre and Family relationship Support for Carers.
• Develop implement and coordinate systems for intake assessment client engagement case planning intervention review and referral or closure
• Ensure services are customer-focused and meet quality and compliance standards
• Oversee daily operations of the Family Relationship Centre & Carer Services team including caseload coordination team meetings and supervision
• Monitor risk and safety concerns through continuous assessment and review
• Maintain data management risk reporting and quality improvement systems
• Manage client complaints and collaborate with internal and external stakeholders
• Coordinate group programs and workshops within the service

Who were looking for
Youre an experienced leader committed to inclusion quality and supporting families.

To be successful in your application youll need:

• A tertiary qualification in Psychology Social Work or a directly related discipline
• Familiarity with family law mandatory reporting privacy laws and ethical standards

What will make you stand out

• Leadership experience in family relationship or carer support services
• Experienced family resolution practitioner
• Experience in the Not-For-Profit or health sector
• Experience collaborating within a leadership team
• Willingness to seek Family Dispute Resolution Practitioner (FDRP) registration

Whats in it for you
At Each youll be supported to be your best. We provide:

• Diversity & belonging We value all backgrounds abilities and identities and are committed to cultural safety
• Supportive & inclusive culture Work with like-minded colleagues and leaders who genuinely care
• Boost your take-home pay Not-for-Profit Salary Packaging (up to $15900 tax-free per year) plus an extra $2650 tax-free for meals and entertainment
• Endless career opportunities With over 200 programs across QLD NSW ACT TAS and VIC there are plenty of pathways to progress

To view the full Position Description click here or visit go to Work With Us > Careers > Open Roles and search for this position.

Questions Contact Lucy Henderson (Talent Acquisition Business Partner) at

Applications close: Wednesday 8th April 2026
Please note that applications will be reviewed as they are received. Interviews may take place during the advertising period so dont miss out and apply today!

Additional Information :

Next Steps in the Hiring Process 
Learn more about next steps check out our Hiring Process Guide.

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Remote Work :

No

Employment Type :

Full-time