Journeyman Technician

RWC Group

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profile Job Location:

Portland, TX - USA

profile Monthly Salary: Not Disclosed
Posted on: 9 hours ago
Vacancies: 1 Vacancy

Job Summary

Technician Pro

Department: Service
Reports To: Service Manager

Overview

This is a journeyman technician position responsible for performing high quality maintenance diagnostics and repairs on a wide range of makes and models including but not limited to International Motors and IC Bus products. The technicians competencies and commitment to continuous improvement of technical knowledge and skills combined with a strong commercial mindset drive high levels of performance and customer satisfaction.

Consistently satisfied customers on time delivery and a safe work environment are achieved by following established processes standards and guidelines. The journeyman technician also serves as a positive influence in the shop by supporting improvements in both people and processes. This role directly contributes to customer satisfaction dealership profitability and the overall safety and reliability of vehicles on the road.

Benefits

  • Health Insurance

  • 401(k) Retirement Plan

  • Paid Time Off (PTO)

  • Competitive Wages

  • Flexible Scheduling

Key Responsibilities

  • Prepare for service by reviewing repair orders gathering tools and information and ensuring required parts are at the work bay for efficient repairs.

  • Perform maintenance and repairs safely and accurately by following established proceduresinspecting vehicles using diagnostics securing parts addressing issues and handling materials properly.

  • Complete repairs on time by preparing vehicles sourcing parts and information managing deviations returning unused parts cleaning the workspace documenting work and reporting additional issues.

  • Wrap up service tasks by documenting work in the repair order clocking out completing handovers if needed and preparing the next job.

  • Mentor colleagues and apprentices by sharing expertise offering hands-on training and providing guidance to build skills and confidence.

  • Promote safety and compliance by coaching on procedures encouraging safe behavior and ensuring tools and equipment are properly maintained.

  • Maintain product knowledge of International and IC Bus offerings to support repairs align with business goals and perform duties accurately.

  • Apply technical expertise in troubleshooting vehicle systems tools and documentation to perform service and repairs independently.

  • Use software and digital tools to perform diagnostics access repair information manage work orders and improve service efficiency.

  • Communicate effectively with team members customers and leadership to promote understanding collaboration and positive outcomes.

General Knowledge and Skills You WIll Need

  • Deliver exceptional service by maintaining consistent communication understanding needs and ensuring a positive solution-oriented experience.

  • Take proactive action to address challenges identify opportunities and drive continuous improvement without waiting for direction.

  • Inspire and motivate others by fostering confidence resilience and a shared sense of purpose in a goal-driven environment.

  • Develop and follow plans to achieve objectives organize group tasks and allocate resources for efficient operations.

  • Solve routine issues with effective customer-focused and cost-efficient solutions that ensure satisfaction and efficiency.

  • Collaborate across departments to achieve shared goals and contribute to a positive team-oriented workplace.

  • Communicate openly and respectfully with all stakeholders to promote active listening clear dialogue and collaborative problem-solving.

Desired Education and Experience

  • 5 years related experience


This is not necessarily a list of all the duties responsibilities and requirements associated with this position. While the accountabilities noted herein are intended to be an accurate reflection of the current job the dealership reserves the right to revise the functions andduties as circumstancesdictate. We are an Equal Opportunity Employer.


Required Experience:

IC

Technician ProDepartment: ServiceReports To: Service ManagerOverviewThis is a journeyman technician position responsible for performing high quality maintenance diagnostics and repairs on a wide range of makes and models including but not limited to International Motors and IC Bus products. The tec...
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Key Skills

  • Hand Tools
  • Commercial Electrician Experience
  • Construction Experience
  • Electrical Experience
  • NEC
  • Industrial Electrician Experience
  • OSHA
  • Pipe Threading
  • Schematics
  • Programmable Logic Controllers
  • Power Tools
  • Troubleshooting

About Company

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As a family owned company, we value the things that make a family successful: commitment, compassion, hard work, a unified vision, and a desire for each other t...

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