Customer Service Representative

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profile Job Location:

Atlanta, GA - USA

profile Monthly Salary: Not Disclosed
Posted on: 10 hours ago
Vacancies: 1 Vacancy

Job Summary

Headquartered in Atlanta Georgia and founded in 1993 Precision Aviation Group (PAG) is a leading provider of maintenance repair and overhaul (MRO) and value-added supply chain services to the aerospace and defense industries. With 25 FAA-approved repair stations 27 locations worldwide 1100 employees and over 1.2 million square feet of production/distribution facilities PAG offers comprehensive MRO services on over 200000 product lines. PAG supports operators in the Airline Business and General Aviation (BGA) Military and Rotary Wing markets through its Inventory Supported Maintenance Repair and Overhaul (ISMRO) business model.

Our Customer Support Representative position is a terrific opportunity to support Sales for a dynamic fast paced entrepreneurial company. Ideal candidates will enjoy and have experience relevant to:

  • Sales support functions
  • Phone based customer support
  • Computer based order processing
  • Complex product lists
  • Inventory management
  • Receiving and resolving customer questions and concerns
  • Maintaining customer database and history
  • Producing reports

Qualified candidates will offer a wide range of skills and experience to include:

  • 3-5 years in customer service roles
  • Previous sales support experience with direct customer contact
  • Managing support for multiple people with competing deadlines
  • Excellent written and verbal communication
  • Strong listening skills with excellent organizational and analytical problem-solving skills
  • Computer savvy Word Excel Outlook SAP type programs
  • Ability to motivate teams and simultaneously manage several projects
  • Engaging and professional presentation
  • Organized focused and team oriented

We offer competitive pay and a comprehensive benefits package designed to support your well-being and work-life balance. Full-time associates are eligible for health benefits starting the first of the month after 30 days of employment. Our benefits include four medical plans two dental plans vision coverage company-paid life insurance voluntary life insurance short- and long-term disability flex spending accounts and telemedicine addition youll enjoy vacation and PTO time accrued with each pay cycle with a vacation carryover/payout option at year-end 9 paid holidays and a 401(k) plan with company match contributions.

If youre a qualified candidate with a strong drive work ethic and commitment to excellence we encourage you to apply today. Visit and select the Careers tab at the bottom of the page to get started!

EOE/Vets/Disabled


Required Experience:

Unclear Seniority

Headquartered in Atlanta Georgia and founded in 1993 Precision Aviation Group (PAG) is a leading provider of maintenance repair and overhaul (MRO) and value-added supply chain services to the aerospace and defense industries. With 25 FAA-approved repair stations 27 locations worldwide 1100 employees...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking

About Company

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Precision Aviation Group (PAG) is a leading provider of products and value-added services to the aerospace and defense industries worldwide.

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